Licensed Skin Care Therapist resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Excellent Oral and Written Communication
Translation Accuracy
Attention to Details
Informative On-line Research/Investigation
Working with Documentation
Ethical Codes Adherence
Microsoft Office
Critical Thinking
Cultural Diversity Understanding
Information Sourcing
Business Communications
Decision Making
International Public Relations
Good Interpersonal CommunicationTe
Expert Region (Ukraine, prior Soviet Union, born in 1966). Native Ukrainian/Russian bilingual
Recordkeeping Skills
Planning & Organizing
Problem Resolutions
Data Management
Active Listening
Experience
Licensed Skin Care Therapist, 11/2016 to 01/2020 Hand & Stone – Highland Park, PA,
Provided excellent customer service and skincare treatments to clients.
Deputy Director, 05/2009 to 12/2012 Prince William County Government – Woodbridge, VA,
Managed business plans and set annual goals.
Managed advertising marketing within the budget of the company to reach goals.
Supervised to provide smooth company operating and meet dead-lines.
Regular internationally traveled with business.
Participated in professional seminars, conferences, fairs and international educational tours.
Applied for the agency accreditation at the different countries Embassies or Consulates in Kyiv (Ukraine) to cooperate with.
On a daily basis processed documents.
Managed reservations and cancellations of hotels and air-tickets.
Participated in official negotiations with foreign business partners (tour operators from different countries) ref cooperation, hotels prices, developing travel business between countries. Signed multiple business contracts.
On a daily basis handled incoming and outgoing mail, email, faxes.
Managed daily operation of the office.
Produced and distributed memos, newsletters, daily travel itineraries and other forms of communications.
Organized some charter flights for incentive and corporative groups.
Resolved unexpected traveling issues.
Sustained operational efficiencies, coordinating international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently.
Established base of loyal clientele due to excellent listening, research skills and keen understanding of clients' travel needs budgets.
Utilized promotional materials and discounts to sell trip packages to clients.
Participated in travel seminars, fairs, conferences to remain up-to-date on market trends.
Created travel itineraries and new destinations globally.
Communicated security traveling issues for clients as a Memory Letter/Tips traveling to unstable/third countries to provide them with necessary security behavior tips and specific issues of a country and its culture difference to avoid problems, misunderstandings or any possible danger.
Senior Travel Manager, 10/2000 to 03/2005 Tour Operator Stella – City, STATE,
Liaised with all levels of management and teams to ensure adherence to business agendas ranging in complexity.
Collected information and prepared travel papers for all levels: tourists, staff, and management with traveling globally.
Responded immediately to clients' questions, issues, complaints, found effective solutions when required.
Handled travel arrangements for groups, couples, executives, special VIP clients.
Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
Utilized promotional materials and discounts to sell trip packages to clients.
Analyzed client reviews and feedback to locate process weaknesses and provide better trip experiences.
Researched hotels and airfare options to best meet client needs and expectations.
Created travel itineraries and made adjustments to meet client specifications.
Travel Agency Manager, 01/1996 to 01/1998 Tour Operator Stella – City, STATE,
Researched hotels and airfare options to best meet client needs and expectations.
Utilized promotional materials and discounts to sell trip packages to clients.
Created travel itineraries and made adjustments to meet client specifications.
Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
Education and Training
Bachelor of Arts: Foreign Languages, with concentration on education, Expected in 07/1990 Kyiv Pedagogic Institute of Foreign Languages - Kyiv, Ukraine, GPA:
Languages
English:
Full Professional
Negotiated:
Ukrainian:
Native/ Bilingual
Negotiated:
Russian:
Native/ Bilingual
Negotiated:
French:
Limited
Negotiated:
Spanish:
Elementary
Negotiated:
Certifications
[Human Rights Consultant Certificate] Training program. US Institute of Diplomacy and Human Rights, Washington, DC - 2022
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