Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
- Troubleshooting malfunctioning equipment
- Verifying orders
- Proper labeling procedures
- Ordering and stocking medications
- Stocking shelves
- Resolving customer issues
- Insurance billing
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- Labeling prescriptions
- Problem-solving skills
- Insurance Verification
- Time management
- Workflow Optimization
- Supporting pharmacy operations
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06/2019 to Current Licensed Pharmacy Technician Munson Medical Center – Frankfort, MI,
- Created new customer profiles and updated information in pharmacy computer systems.
- Ordered medicines on [Timeframe] basis to meet anticipated demand from patients and reduce backorders.
- Dispensed approximately [Number] prescriptions daily.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Resolved third-party rejection claims.
- Dispensed medications to patients in accordance with pharmacist orders.
- Prepared requisitions for drugs and supplies as necessary.
- Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
- Established and updated patient profiles, including lists of medications and insurance details.
- Filled and processed prescriptions, delivering prompt and efficient patient care.
- Verified insurance benefits to refill medications and upheld fantastic customer service standards.
- Processed prescription transfer requests from competitors.
- Maintained clean and organized pharmacy shelving and work areas.
- Processed prescriptions, checking against known patient allergies.
- Researched customer health insurance plans to provide prescription authorization and efficient patient care.
- Communicated with insurance companies for billing purposes.
- Reviewed and monitored patient medication files and lab data in hospital setting.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Ordered out of stock medications to keep inventory well-stocked.
- Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
- Delivered quality care to customers through close collaboration with pharmacist.
- Prepared medication labels with item name and quantity.
- Administered medications as per pharmacist orders.
- Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
- Entered orders into system and filled medication orders.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Answered customer questions regarding medication.
- Used 8-point check system to verify labeled prescriptions.
- Entered and processed patient prescriptions in company system.
- Calculated dosage, filled prescriptions and prepared prescription labels.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
11/2017 to 11/2019 Assistant Manager University Of Michigan – Ann Arbor, MI,
- Supported sales management initiatives to optimize business development.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Delegated daily tasks to team members to optimize group productivity.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
07/2016 to 07/2018 Hostess The Clevelander Hotel – North Bay Village, FL,
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Answered customers' questions about hours, seating, current wait time and other information.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Answered questions about food and order statuses for waiting customers.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Expected in 06/2019 High School Diploma:
Arroyo Grande High School - Arroyo Grande, CA
GPA:
Expected in GED:
Chabot College - Hayward, CA
GPA:
- Certified by the Pharmacy Technician Certification Board (PTCB)
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