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Licensed Massage Therapist Resume Example

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LICENSED MASSAGE THERAPIST
Professional Summary

Compassionate Licensed Massage Therapist with a sincere and warm approach to massage. Seeking a position in a supportive team environment where massage skills can be maximized. Dedicated in promoting health, healing and well-being through therapeutic massage remedies. A background in retail sales and customer service. Exceptional organization, critical thinking and time management skills.

Skills
  • Understanding of human behavior
  • Active listening
  • Critical judgment
  • Guest relations training
  • Safety and sanitation training
  • Marketing familiarity
  • Multi-line phone skills
  • Excellent phone etiquette
  • Computer-literate
  • Subtle and effective sales skills
Work History
Licensed Massage Therapist12/2014 to Current
Ki Spa and Salon – Wilmington, NC


  • Maintained clients' treatment records.
  • Provided clients with information on relaxation, postural improvement, stretching and strengthening.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude.
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Entered customer demographic and preference data on salon computer database.
  • Communicated any relevant schedule changes to the spa supervisor.
  • Maintained expert knowledge and awareness of spa appointment availability.
  • Anticipated spa and salon guest concerns and addressed them immediately.
  • Handled guest complaints calmly and professionally.
  • Entered client information into the databases quickly and with minimal errors.
  • Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
Licensed Massage Therapist05/2013 to 12/2015
Acute Spinal Care Center Dr. Joseph Davis DC – Wilmington, NC
  • Provided clients with information on relaxation, postural improvement, stretching and strengthening.
  • Maintained clients' treatment records.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude.
  • Grew sales [Number]% in [Number] months with a great work ethic and attitude.
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Sanitized and cleaned massage therapy and common rooms.
  • Worked with clients of all types to increase profile and status through effective styling.
Licensed Massage Therapist05/2008 to 09/2013
Botanical Day Spa – Avon, CT
  • Massage, greeting clients, keeping impeccable records.
  • Sanitized and cleaned massage therapy and common rooms.
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Provided clients with information on relaxation, postural improvement, stretching and strengthening.
  • Handled guest complaints calmly and professionally.
  • Communicated effectively with management concerning important customer issues.
Licensed Massage Therapist01/2002 to 10/2003
Chiropractic & Holistic Health – Evergreen, CO
  • Maintained clients' treatment records.
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Provided clients with information on relaxation, postural improvement, stretching and strengthening.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude.
Billing specialist05/1997 to 05/1999
Apria Health Care – Cromwell/ Littleton, CT/ CO
  • Acquired prior authorizations, performed medical billing/ coding and processed claims.Customer service representative facilitating customer calls and complaints.
  • Implemented filing system that organized Medicare/Medicaid account backlog while maintaining advanced authorization on all ongoing accounts.
  • This process greatly reduced write-offs and customer complaints.
Licensed Massage Therapist/ chiropractic assistant09/1996 to 12/1997
Chiropractic Health Center – Bristol, CT
  • Developed x-rays, scheduled appointments, filed, maintained medical charts and acquired prior authorizations where needed.
  • Performed chiropractic modalities and delivered instructional care for patients.
Physical Therapist Assistant04/1993 to 05/1996
Cross Health Care – Bristol, CT
  • Responsible for scheduling and billing as a Physical Therapist Aide, answered phones, obtained prior authorizations, performed modalities as well as aftercare instruction.
Skills
billing, charts, clients, Customer service, filing, instruction, medical billing, coding, selling, scheduling, phones, x-rays
Education
Bachelor of Science Degree: 2009Central Connecticut State University- New Britain, CT
Diploma: 1997Connecticut Center for Massage Therapy- Newington, CT
Diploma: 1992Bristol Eastern High- Bristol, Ct
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Resume Overview

Companies Worked For:

  • Ki Spa and Salon
  • Acute Spinal Care Center Dr. Joseph Davis DC
  • Botanical Day Spa
  • Chiropractic & Holistic Health
  • Apria Health Care
  • Chiropractic Health Center
  • Cross Health Care

School Attended

  • Central Connecticut State University
  • Connecticut Center for Massage Therapy
  • Bristol Eastern High

Job Titles Held:

  • Licensed Massage Therapist
  • Billing specialist
  • Licensed Massage Therapist/ chiropractic assistant
  • Physical Therapist Assistant

Degrees

  • Bachelor of Science Degree : 2009
    Diploma : 1997
    Diploma : 1992

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