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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Compassionate Licensed Massage Therapist with a sincere and warm approach to massage. Seeking a position in a supportive team environment where massage skills can be maximized. Dedicated in promoting health, healing and well-being through therapeutic massage remedies. A background in retail sales and customer service. Exceptional organization, critical thinking and time management skills.

Skills
  • Understanding of human behavior
  • Active listening
  • Critical judgment
  • Guest relations training
  • Safety and sanitation training
  • Marketing familiarity
  • Multi-line phone skills
  • Excellent phone etiquette
  • Computer-literate
  • Subtle and effective sales skills
Work History
Licensed Massage Therapist, 12/2014 - Current
Rasa Spa Watkins Glen, NY,


  • Maintained clients’ treatment records.
  • Provided clients with information on relaxation, postural improvement, stretching and strengthening.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude.
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Entered customer demographic and preference data on salon computer database.
  • Communicated any relevant schedule changes to the spa supervisor.
  • Maintained expert knowledge and awareness of spa appointment availability.
  • Anticipated spa and salon guest concerns and addressed them immediately.
  • Handled guest complaints calmly and professionally.
  • Entered client information into the databases quickly and with minimal errors.
  • Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
Licensed Massage Therapist, 05/2013 - 12/2015
Rasa Spa Aurora, NY,
  • Provided clients with information on relaxation, postural improvement, stretching and strengthening.
  • Maintained clients’ treatment records.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude.
  • Grew sales [Number]% in [Number] months with a great work ethic and attitude.
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Sanitized and cleaned massage therapy and common rooms.
  • Worked with clients of all types to increase profile and status through effective styling.
Licensed Massage Therapist, 05/2008 - 09/2013
Rasa Spa Ithaca, NY,
  • Massage, greeting clients, keeping impeccable records.
  • Sanitized and cleaned massage therapy and common rooms.
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Provided clients with information on relaxation, postural improvement, stretching and strengthening.
  • Handled guest complaints calmly and professionally.
  • Communicated effectively with management concerning important customer issues.
Licensed Massage Therapist, 01/2002 - 10/2003
Rasa Spa Watkins Glen, NY,
  • Maintained clients’ treatment records.
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Provided clients with information on relaxation, postural improvement, stretching and strengthening.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude.
Billing specialist, 05/1997 - 05/1999
Merakey Sellersville, PA,
  • Acquired prior authorizations, performed medical billing/ coding and processed claims.Customer service representative facilitating customer calls and complaints.
  • Implemented filing system that organized Medicare/Medicaid account backlog while maintaining advanced authorization on all ongoing accounts.
  • This process greatly reduced write-offs and customer complaints.
Licensed Massage Therapist/ chiropractic assistant, 09/1996 - 12/1997
Cleveland Clinic Maximo, OH,
  • Developed x-rays, scheduled appointments, filed, maintained medical charts and acquired prior authorizations where needed.
  • Performed chiropractic modalities and delivered instructional care for patients.
Physical Therapist Assistant, 04/1993 - 05/1996
Cross Health Care City, STATE,
  • Responsible for scheduling and billing as a Physical Therapist Aide, answered phones, obtained prior authorizations, performed modalities as well as aftercare instruction.
Skills
billing, charts, clients, Customer service, filing, instruction, medical billing, coding, selling, scheduling, phones, x-rays
Education
Bachelor of Science Degree: , Expected in 2009
-
Central Connecticut State University - New Britain, CT
GPA:
Diploma: , Expected in 1997
-
Connecticut Center for Massage Therapy - Newington, CT
GPA:
Diploma: , Expected in 1992
-
Bristol Eastern High - Bristol, Ct
GPA:

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Resume Overview

School Attended

  • Central Connecticut State University
  • Connecticut Center for Massage Therapy
  • Bristol Eastern High

Job Titles Held:

  • Licensed Massage Therapist
  • Licensed Massage Therapist
  • Licensed Massage Therapist
  • Licensed Massage Therapist
  • Billing specialist
  • Licensed Massage Therapist/ chiropractic assistant
  • Physical Therapist Assistant

Degrees

  • Bachelor of Science Degree
  • Diploma
  • Diploma

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