Friendly and reliable Certified Esthetician with advanced training in microdermabrasion, chemical peels, waxing and facials. Desiring a role in a day or medical spa.
Skills
Skin rejuvenation
Dermaplane
Spa retail sales
Guest services expertise
Safety and sanitation training
Guest relations training
State Board Issued Esthetic License in Texas
Hair removal
Dermalogica Expert 2018
Clarity RX master esthetician 2018
Hand & Stone elite esthetician
Dermalinfusion
LED light therapy
Microcurrent facial- Nuface training
Microdermabrasion
Hand & stone Dermalogica & Clarity Educator
Education
Avenue Five InstituteAustin, TX04/2018Aesthetic License: Aesthetics
Work History
Hand & Stone Massage And Facial Spa- Licensed Esthetician Cedar Park, TX09/2018 - Current
Developed individualized, therapeutic skin care programs.
Fostered friendly, warm and exceptional customer experience.
Resolved customer complaints and facilitated conflict resolutions.
Notified supervisor of supply needs to ensure necessary items were in stock.
Recommended retail products for at-home use.
Carried out administrative tasks, including product inventory checks, charting and consultations.
Analyzed skin condition and made appropriate product recommendations.
Welcomed clients arriving for appointments.
Suggested appropriate therapy based on current health of client.
Performed special anti-oxidant, acne and microdermabrasion facial services.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Discussed procedures and treatment options with clients.
Advised clients on proper home-care regimens.
Stocked treatment rooms with proper supplies.
Flexibly worked evenings and weekends to ensure proper spa coverage.
Recommended appropriate products to meet customers' individual needs.
Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
Monitored [Type] trends to stay on top of fashions and better serve customer needs.
Demonstrated application techniques to achieve desired looks.
Suggested treatments and styles to suit customers' appearance and desired look.
Processed payments by entering sales in register.
Arranged merchandise to present visually appealing displays that drive sales.
Met or exceeded sales goals on regular basis.
Maintained counter and display areas in clean and neat fashion.
Upsold additional products and services to increase sales numbers.
Completed purchases and processed payments.
Hotel Granduca Austin- Server Westlake, TX06/2017 - 03/2018
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Checked identification to enforce age requirement for alcoholic beverages.
Prepared beverages and filled food orders for customers.
