Licensed Esthetician with exceptional knowledge of Body Waxing, Body treatments and Brow artistry. Excellent multitasking and problem-solving traits. Tactful and discrete with proven success working alone or with teams. Adept at greeting customers and suggesting appropriate therapies and treatments. Sound knowledge of all equipment, including high frequency, steamers and woods-lamp. Skilled at performing consultations, both over the phone, virtually and in person. Determined Student with a professional and well-mannered demeanor. Excellent interpersonal and organizational abilities.
Skills
Relationship building and management
Customer service
Multitasking abilities
Excellent work ethic
Leadership
Compassion
Conflict resolution techniques
Waxing and Laser Hair Removal
Skin Rejuvenation
Guest Services Expertise
Proficient in eyebrow and lash tinting
Spa retail sales
Professional demeanor
Work History
04/2023 to Current
Licensed EstheticianHand & Stone – Hollywood, FL,
Performed body treatments, including waxing, body wrap application.
Performed over 50 facials, chemical peels and waxing procedures per week.
Analyzed skin condition and made appropriate product recommendations.
Fostered friendly, warm and exceptional customer experience.
Welcomed clients arriving for appointments.
Handled busy schedules and stayed on top of key deadlines.
Flexibly worked evenings and weekends to maintain proper spa coverage.
Carried out administrative tasks, including product inventory checks, charting and consultations.
Resolved customer complaints and facilitated conflict resolutions.
Recommended retail products for at-home use.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Advised clients on proper home-care regimens.
Sterilized equipment for patient treatments.
Provided clients with knowledge of all cosmetic services being provided.
Stocked treatment rooms with proper supplies.
Maintained clean and sanitary workspace.
Answered multi-line phone system and emails to schedule clients and consultations.
Responded to customer requests and concerns about gel application and nail art designs.
Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
06/2020 to 03/2023
Hair Salon AssistantPeopable – Springfield, IL,
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Consistently received positive performance reviews from guests.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Distributed business cards outside of salon to generate new business.
Answered over 20 phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
Determined appropriate hair treatments based on conditions and textures.
Completed safety training and certifications.
Escorted guests to and from treatment rooms.
Sanitized and organized station and tools by cleaning and disinfecting.
08/2018 to 06/2020
Sales AssociateWalmart – City, STATE,
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained records related to sales, returns and inventory availability.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Maintained organized, presentable merchandise to drive continuous sales.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Achieved perfect attendance record for 6 months consecutively.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Educated customers on promotions to enhance sales.
Education
Expected in 10/2021 to to
License: Esthetics Michigan College of Beauty - Troy, MI, GPA:
Expected in 06/2020 to to
No Degree: Macomb Community College - Warren, MI GPA:
Expected in 06/2016 to to
High School Diploma: Chippewa Valley High School - Clinton Township, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.