license zumba instructor resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Skilled and highly motivated administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

  • Record keeping, personnel management, and scheduling software
  • Team Builder, Mentor, and Coach
  • Customer Service
  • Creative Problem Solving
  • Communication and Interpersonal Connection
  • Reliable and Responsible
  • Life-Long Learner and active Listening
  • Flexible and Adaptable
  • Microsoft Office
  • Multitasking and Organization
  • Epic Systems
  • Detail-Oriented
License Zumba Instructor, 10/2018 to Current
Gold's GymCity, STATE,
  • Choreographed routines using Zumba steps and formulas
  • Performed and lead routines so that students can follow during class
  • Marketed classes to attract new students and increase enrollments
  • Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
  • Assessed needs of participants and developed class exercises to address expectations.
  • Recommended modifications of exercises and enforced safety rules and proper techniques to minimize injuries.
  • Built and established lasting relationships using encouragement and personal support.
  • Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
  • Coached and encouraged participants during exercises and routines.
Patient Access Service Rep, 08/2020 to 12/2022
Froedtert Health, Plank Road ClinicCity, STATE,
  • Followed the Froedtert Performance Excellence Customer Service Standards.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Assembled registration paperwork and placed identification bands on patient.
  • Instructed patients on policies and required actions for different types of appointments and procedures.
  • Organized timely and accurate referrals to help patients obtain health care services and access available resources.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified and registered patients by completing face-to-face interviews to obtain demographic, insurance, medical information and payment methods during admissions or check-in processes..
  • Balanced daily cash collections.
  • Assisted patients with ancillary appointment scheduling and forms.
  • Scheduled, canceled, and rescheduled patient appointments.
  • Answered and directed incoming telephone calls.
  • Assisted in the no show predictability report.
  • Quality assured multiple primary care providers schedule for accuracy.
  • Preceptor for new team members.
Human Resources Sergeant, 06/2012 to 08/2022
US ArmyCity, STATE,
  • Maintained personnel files for over 400 Service Members
  • Utilized electronic personnel systems to update and manage records, policies, and personnel data
  • Processed, tracked, and maintained promotions and awards
  • Communicate and advised information to seniors, peers, and subordinates
  • Planned and facilitated boards, training classes, and meetings
  • Welcomed, in-process, and out-processed all personnel
  • Maintained and reported the daily accountably roster before suspense
  • Processed and advised on various personnel actions
  • Managed and processed vacation time sheets
  • Assisted in postal operations
  • Lead for casualty Operation (deployment)
  • Established and generated various reports to verify HR compliance.
  • Partnered with senior HR team to communicate company standards and policies.
  • Developed and documented HR procedures to refine processes and drive compliance with policies.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Provided essential support to address individual HR needs of employees.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
Assistant Manager/District Food Safety Auditor, 05/2005 to 04/2012
Jack In The BoxCity, STATE,
  • Assisted the restaurant manager in daily restaurant operations
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Conducted Jack in the Box food safety audits quarterly for 14 restaurants
  • Ensured a friendly and safe climate for staff and guests by remaining calm and professional in stressful circumstances and effectively diffused tense situations.
  • Mentored, coached, and delegated daily tasks to staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Led employee performance evaluations and delivered constructive feedback to promote better productivity and build confidence.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Education and Training
Certification: , Expected in 05/2019 to US Army Bus Driver Training Course - Fort Mccoy, WI,
Certification: , Expected in 11/2012 to US Army Combat Life Saver (1st Responder) Course - Fort Hood, TX,
Certification: , Expected in 10/2012 to US Army Adjutant General (Human Resources) School - Fort Jackson, SC,
Graduate: , Expected in 06/2012 to US Army Basic Combat Training - Fort Jackson, SC,
Certification: Restaurant And Food Services Management, Expected in 03/2010 to Servsafe - Baton Rouge, LA,
High School Diploma: , Expected in 05/2005 to Robert E. Lee - Baton Rouge, LA,
  • Over 10 years of military service
  • Licensed Zumba Insuructor

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Resume Overview

School Attended

  • US Army Bus Driver Training Course
  • US Army Combat Life Saver (1st Responder) Course
  • US Army Adjutant General (Human Resources) School
  • US Army Basic Combat Training
  • Servsafe
  • Robert E. Lee

Job Titles Held:

  • License Zumba Instructor
  • Patient Access Service Rep
  • Human Resources Sergeant
  • Assistant Manager/District Food Safety Auditor


  • Certification
  • Certification
  • Certification
  • Graduate
  • Certification
  • High School Diploma

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