Multi-talented professional with extensive experience and strong personal achievements in Librarianship, Office Management and Customer Service. Motivated to continually offer library organization and patron satisfaction.
Good communication skills
Special attention to detail
Considerate of others
Librarian Clerk, 09/2010 to 06/2016 Enosburgh Public Library – Enosburg Falls, Vermont
Used Koha ILS for circulation, cataloging, reports and patron account maintenance
Assisted patrons with computers, book searches and holdings
Perform and process inter-library loans
Regularly updated library Facebook page with images and synopses of all incoming books as well as postings for upcoming events.
Resolved patrons' complaints tactfully and professionally.
Created signs and posters and maintained spreadsheets using Microsoft Office and Google Drive
Led reading discussions every other month
Managed all library overdue materials to include preparing, sending and follow up with reminders, fines and restriction notices
Manage library collection through discard selection
Repair books and AV materials
As temporary Interim Director, placed book orders, supervised employees, organized programs, prepared trustee reports using Koha statistical data and performed bookkeeping responsibilities
Caregiver, 06/2016 to Current Donna Hill – Berkshire, Vermont Provide companionship and personal care through a state of Vermont program for home-bound woman to include meal preparation, light housekeeping, personal care assistance and transportation to appointments.
Housecleaner, 06/2014 to Current Kaytee's Cleaning Service – Richford, Vermont
Vacuum and dust home thoroughly, sweep and mop floors and some windows. Also help with supervision of home while homeowners periodically out of town.
Secure home with keys and alarm system.
High School Diploma: Algonquin Regional High School - Northboro, Massachusetts
Associate of Arts: Community College of Vermont - St. Albans, Vermont
Librarian Certification: Current Vermont Department of Libraries - Montpelier, Vermont