Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Dedicated office professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Customer Service
Tracking and Documentation
Microsoft Windows and Office
Error Detection
Active Listening
Multitasking and Prioritization
Interpersonal Communication
Inventory Records Maintenance
Equipment Securing
Answering and Directing Calls
Filing, Shelving and Storing Materials
Verbal and Written Communication
Materials Sorting
Materials Locating
Service-Oriented
Self-Motivated
Data Gathering
Problem Solving
Mail Sorting and Routing
Record Sorting and Filing
Microsoft Office
Data Entry
Outgoing Mail Preparation
Flexible and Adaptable
Editing and Proofreading
Reliable and Punctual
Prioritization and Time Management
Attention to Detail
Office Supply Management
Work History
08/2019 to 01/2021
Level 1 TechnicianHoneywell – Torrance, CA,
Adjusted, repaired or replaced defective automotive parts.
Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Performed maintenance inspections, tune-ups, oil changes and other key services.
06/2018 to 08/2019
Direct Support Professional CaregiverBethesda Lutheran Homes – Sacramento, CA,
Monitored vital signs and medication use, documenting variances and concerning responses.
Assisted with meal planning to meet nutritional plans.
Helped clients with personal needs from exercise to bathing and personal grooming.
Engaged client in physical and mental activities to sustain quality of life.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Assisted over 6+ residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Improved patient outlook and daily living through compassionate care.
06/2015 to 06/2018
Assistant Plant ManagerLkq Corp – Tooele, UT,
Documented and evaluated data about all aspects of production to assess areas in need of improvement.
Managed all areas of manufacturing, safety, inventory control and process implementation.
Oversaw employees and related programs to maximize team productivity and facility output.
Adjusted and improved processes to maximize efficiency.
Created and oversaw viable strategies for continuous improvement.
Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
Improved workflow processes to maximize efficiency and enhance operations.
Planned, directed and coordinated operations of all major departments, including production, machinery and processing within company policies and procedures.
Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.
Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
Delivered clerical support by handling range of routine and special requirements.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Decreased customer hold times by updating office phone call and messaging procedures.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Maintained organized files and stocked supplies to support team needs and maximize performance.
01/2009 to 01/2015
Sales ManagerOld Dominion Freight Line Inc – Colorado Springs, CO,
Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Expected in to to
GED: Rantoul Township Highschool - Rantoul, IL, GPA:
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