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legal file clerk mailroom clerk resume example with 8+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Meticulous Office service Associate with expertise in properly routing and directing calls, retrieving and tracking files and maintaining database systems. Proficient in office machine operations, including photocopiers, scanners and voicemail systems. Accustomed to handling sensitive, confidential records and properly coding documents.

Skills
  • File management
  • Customer Service
  • Scheduling
  • Documentation review
  • Sorting and labeling
  • Telephone inquiries
  • Problem Resolution
  • Handling and sorting mail
  • Mail handling
  • MS Office
Work History
08/2019 to 03/2020 Legal File Clerk/MailRoom Clerk Williams Lea | Los Angeles, CA,
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Optimized information gathering and presentations with implementation of practical filing system.
  • Processed correspondence, including post office pick-ups, sorting and distribution to appropriate parties.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Implemented improvements to file systems and procedures.
  • Responded to internal and external requests for information.
  • Prepared new files and assigned tracking identification numbers, which resulted in better retrieval efficiency.
  • Trained junior staff on department procedures.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Maintained all documentation of shipping and receiving packages using Software.
  • Picked up P.O. box mail to sort and distribute to appropriate departments.
  • Maintained inventory of supplies to avoid shortages, including shipping envelopes and boxes, scissors, tape and shipping labels.
  • Used scales and charts to weigh packages or letters to determine postage needs.
04/2019 to 08/2019 Office Service Associate The Millennium Group | Hartford, CT,
  • Created reports, correspondence and spreadsheets with Microsoft Office programs
  • Followed up with staff and customers by phone and email regarding missing or needed information and
    compiled retrieved information into files
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential
    discrepancies
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office
    cleaning and bookkeeping
  • Optimized information gathering and presentations with implementation of practical filing system
  • Maintained all documentation of shipping and receiving packages using Software.
  • Utilized stamping machines and stencils to stamp, tag and label printed materials.
  • Loaded and unloaded packages to prepare for outbound and inbound distribution.
  • Coordinated equipment, supplies and schedules for office functions.
  • Monitored stock of office supplies to report shortages to management, including paper clips, stationery and printer paper.
  • Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
  • Set up meetings, arranged travel and prepared materials.
  • Provided administrative support for diverse business requirements.
  • Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
08/2015 to 04/2019 Office Service Associate Construction Data Company | Norcross, GA,
  • Scanned paper records to transfer to digital filing systems.
  • Maintained and updated records through dedicated digital database.
  • Received records approval from individuals mentioned in filing system for transfer or release.
  • Created and implemented standard operating procedures for records handling.
  • Followed confidentially regulations to maintain privacy.
  • Sorted all paperwork and documents alphabetically and according to dates and significance.
  • Updated records with new information.
  • Sorted materials and file according to guidelines.
  • Prepared mailings of information and documentation.
  • Responded to materials requests and retrieved necessary information.
  • Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
  • Reviewed files and records to obtain information to respond to customer and client requests.
  • Distributed incoming mail from shipments, couriers and postal delivery to Number departments within organization.
  • Monitored stock of office supplies to report shortages to management, including paper clips, stationery and printer paper.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Kept reception area clean and neat to give visitors positive first impression.
06/2011 to 04/2015 Document Processing Specialist Site Logic | City, STATE,
  • Assisted with receptionist duties, file organization and research and development.
  • Scanned documentation and entered into the database.
  • Obtained scanned records and uploaded them into the database.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Reliable, timely and cost-effective litigation support services.
  • Scanning, image check and Indexing.
Education
Expected in 05/2010 to to High School Diploma | Maxwell High School, Brooklyn, NY GPA:
Expected in 02/2018 to to | Paralegal Studies New York Career Institute, New York, NY GPA:

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Resume Overview

School Attended

  • Maxwell High School
  • New York Career Institute

Job Titles Held:

  • Legal File Clerk/MailRoom Clerk
  • Office Service Associate
  • Office Service Associate
  • Document Processing Specialist

Degrees

  • High School Diploma

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