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Leasing and Marketing Manager Resume Example

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LEASING AND MARKETING MANAGER
Summary

Versatile Manager effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management.

Highlights
  • Sales and marketing
  • Skilled multi-tasker
  • Crossfire
  • Fast learner
  • Fair housing
  • Knowledge of leasing and market conditions
  • Team Building
  • Customer Service
  • Property Management Software
Experience
Leasing and Marketing Manager07/2015 to CurrentCompany NameCity, State
  • Primarily responsible for rent collections and the administration of the community's operating system Assist Property Manager with management responsibilities for the property, including supervision of staff, leasing and marketing direction, etc.
  • Serve as acting manager in the absence of the Property Manager Maintain an excellent customer service program by adhering to the Peak Simply Service standards
  • Collect and accurately post rent and other income Make daily bank deposits Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing of evictions
  • Assist in interviewing candidates for available property positions and participate in the selection process of new hires, as needed Assist Property Manager in conducting new hire orientation, training and other duties associated with staff
  • Assist in preparation and processing of all leases and related paperwork for approval by Property Manager
  • Assist with maintaining key control of occupied and vacant units Participate in property inspections, quarterly, move-in and move out Assist with supervising maintenance staff in scheduling
  • Monitor maintenance service responses to ensure a high degree of resident satisfaction Address complaints and resolve issues in a timely and professional fashion.
DIRECTOR OF LEASING AND MARKETING01/2011 to 02/2014Company NameCity, State
  • Lead the property marketing and leasing program in accordance with policies and procedures outlined by management.
  • Work closely with Property Manager to set leasing goals and develop strategic plans for achieving budgeted occupancy.
  • Maintain an excellent customer service relationship
  • Supervise Leasing program, ensuring requirements are met as outlined Assign Leasing work schedules on a monthly basis Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, and competitions
  • Train on-site staff in all areas of leasing/marketing as well as customer service.Assist with recruiting and interviewing efforts of all Leasing personnel.
  • Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgeted occupancy
  • Maintain thorough product knowledge of the property and competition
  • Thoroughly complete market surveys and leasing reports as required Collect deposits and/or fees associated with move-in Audit all lease files as needed to ensure adherence to policies and procedures Assist in all move-out and move-in events
  • Diagnosed and repaired hardware, software and system issues.
Leasing and Marketing Manager09/2008 to 01/2011Company NameCity, State
  • Lead the property marketing and leasing program in accordance with policies and procedures outlined by management.
  • Work closely with Property Manager to set leasing goals and develop strategic plans for achieving budgeted occupancy.
  • Maintain an excellent customer service relationship
  • Supervise Leasing program, ensuring requirements are met as outlinedAssign Leasing work schedules on a monthly basis Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, and competitions as approved by the Property Manager.
  • Assist on-site staff in building relationships with external customers Assist with developing annual Marketing Plans and Marketing Budgets Assist with the development and implementation of Resident Programs
  • Train on-site staff in all areas of leasing/marketing as well as customer service.Assist with recruiting and interviewing efforts of all Leasing personnel.Respond to Internet leads, answer prospect calls and conduct property tours.
  • Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgeted occupancy
  • Audit all lease files as needed to ensure adherence to policies and procedures Assist in all move-out and move-in events
  • Diagnosed and repaired hardware, software and system issues.Evaluated and validated claims and submitted service reports to support claims.
Education
Bachelor of Science: Communication2016COLLEGE OF ARTS OF SCIENCECity, State

Minor in Psychology

Coursework in Organizational leadership

High School DiplomaJune 2007PRINCETON HIGH SCHOOLCity, State, United States
Skills

Marketing (Social Media), Leasing, Team building, Resident Relation

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Resume Overview

School Attended

  • COLLEGE OF ARTS OF SCIENCE
  • PRINCETON HIGH SCHOOL

Job Titles Held:

  • Leasing and Marketing Manager
  • DIRECTOR OF LEASING AND MARKETING

Degrees

  • Bachelor of Science : Communication 2016
    High School Diploma June 2007

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