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Learning Management Administrator Resume Example

Resume Score: 80%

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LEARNING MANAGEMENT ADMINISTRATOR
Professional Summary

Results-driven, attention to detail and proactive professional with honorable discharge from United States Air Force and a track record of successful managerial, administrative, and instructional experience. Articulate communicator and exceptional in managing projects and implementation administrative policies that streamline procedures and deliver bottom line results.

Skills
  • Program/Project Management & Analysis
  • Training Techniques & Instruction Methods
  • Strategic Planning & Implementation Analysis
  • Team Building & Leadership
  • Coaching & Consulting
  • Expert Knowledge of Microsoft Office Suite
Work History
Learning Management Administrator, 11/2018 to Current
Concentra – Addison, TX

Oversees the operational performance of the Learning Management System (LMS) for over 10K colleagues' learning profiles, incentive plans, and Continuing Medical Education (CME) credits. Responsible for providing daily learning management and technical support of the learning system. Duties include but not limited to:

  • Effectively and efficiently correspond with business leaders and colleagues by managing and responding to incoming emails t the LMS email box within 48 business hours.
  • Partners with subject matter experts to assist with continuing education course set-up in the LMS. Maintains the course integrity by auditing, testing, and updating curricula regularly.
  • Processes required data reviews and research various personnel actions such as employee status changes, promotions, terminations, unpaid leave, to remain in compliance with company regulations and state mandates.
  • Runs HR related business reports using multiple platforms to provide required information and serves as an information resource to Leaders in the field.
  • Provides technical support to users of the LMS systems by analyzing multiple levels of information to resolve training and technical issues.
Learning Specialist - Sales, 08/2016 to 11/2018
Freeman – Dallas, TX

Developed and updated Global curriculum. Facilitated content to adult learners from divers backgrounds and experiences. Evaluated knowledge and skill retention through learning checkpoints. Collaborated with Sales executes and supervisors to drive improvements within the training and development process. Examples include:

  • Consulted with Sales business leaders and subject matter experts to design, develop and implement effective learning strategies, project plans, and training plans while creating holistic talent development.
  • Strategic partner with Sales Leadership roll out of Organizational Development training including, strategic sales and talent management to help implement new structure during company wide reorg.
  • Successfully initiated and implemented entry level Sales Foundation training program for all new sales employees; proven enhancement to revenue and sales performance.
  • Created and implemented training programs and support materials for over five sales development courses. Conducted and facilitated training programs for all levels of associates.
  • Executed processing of vendor contracts and implemented a standardized process, reducing contact and invoice discrepancies by 90%.
Administrative Assistant - Sales, 08/2014 to 08/2016
Freeman – Dallas, TX

Performed administrative and clerical functions including managing travel, calendars, and organizing and filing payroll documentation for the Vice President of Expo Sales and team. Such duties include but not limited to:

  • Conducted research to prepare, gather, and proofread board and client meeting for over five Executives.
  • Developed and maintained alert system to view when deadlines are arising for projects, client meetings, and board events.
  • Utilized a variety of complex online and in-house systems such as SAP and TSS to assist and analyze data for problem solving.
  • Created and maintained advanced Excel functions to generate spreadsheets and pivot tables to preform financial and budget data queries.
Manager, 09/2002 to 09/2014
United States Air Force – Keesler AFB, MS

First-line Manager/Supervisor with Honorable Discharge. Served in various positions of increased responsibility and complexity at various worldwide locations. Demonstrated exceptional leadership, knowledge, and skills in the following areas:

Project Manager

  • Actively participated in strategic planning and provided advice and assistance to management in developing sound organization structures, improving management methods and procedures.
  • Prepared and delivered oral presentation such as briefings, training session, consultation, and strategy sessions with other staff service functions and activities to secure cooperation, resolve controversial matters, and convey information relative to proposed changes in assignments.
  • Developed budget estimates and justifications and ensured funds where used accordingly.

Operations Manager & Analysis

  • Preformed work of a confidential nature, requiring solid judgment, precision and are regarding details and follow-up.
  • Provided sound leadership and technical oversight for programs associated with business processes, resource requirements and management, organizational analysis and training to accomplish objectives
    • Assisted in manpower and organizational studies/analyses of functions/work processes and provided basic management consultant capabilities to improve operational effectiveness, resource efficiency, and savings.

Knowledge Operations Training Instructor

  • Employed advanced writing/editing skills In developing course curriculum, lesson plans, and training aids
  • Employed advanced writing/editing skills In devlopming course curriculum, lesson plans, and training aids
  • Effectively counseled students to help identified and resolve knowledge and/or behavioral problems.
Education
Master of Arts: Education, 01/2017
Ashford University - San Diego, CA
Master of Science: Healthcare Administration , 04/2014
Grantham University - Lenexa, KS
Bachelor of Arts: Human Resources Management, 08/2010
American Public University System - Charles Town, WV
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Concentra
  • Freeman
  • United States Air Force

School Attended

  • Ashford University
  • Grantham University
  • American Public University System

Job Titles Held:

  • Learning Management Administrator
  • Learning Specialist - Sales
  • Administrative Assistant - Sales
  • Manager

Degrees

  • Master of Arts : Education , 01/2017
    Master of Science : Healthcare Administration , 04/2014
    Bachelor of Arts : Human Resources Management , 08/2010

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