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learning coordinator resume example with 13+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Leadership
  • Strategic planning
  • Organization and Time management
  • Multitasking abilities
  • Computer proficiency
  • Strategy implementation
  • Information gathering and analysis
  • Copywriting Knowledge
  • Preparing Presentations
  • Marketing Communications
Work History
10/2018 to Current Learning Coordinator Chewy | Phoenix, AZ,
  • Managed, trained, and developed team of over thirty Learning Ambassadors.
  • Assigned, conducted, and tracked required training for managers, new associates, and ongoing training for existing associates through various platforms to ensure 100% compliance.
  • Developed and implemented additional safety measures to support social distancing while on-boarding during Covid-19.
  • Assessed development needs and identified re-training opportunities for current Learning Ambassadors and Associates.
  • Created employee engagement calendar; organized, planned, and implemented activities to drive associate engagement.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Created PowerPoint presentations for meetings and ongoing education.
  • Managed internal communications as needed for operations.
  • Delivered new employee on-boarding and training sessions via LMS.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Selected and assigned instructors to conduct specific training programs.
04/2017 to 03/2020 E-Commerce Manager Goose Island | Fennville, MI,
  • Managed all facets of business operations, including financial tracking, and inventory coordination.
  • Corresponded with online customers to address questions or complaints about products, policies or shipping methods
  • Generated more than $3000 in monthly sales with successful marketing, sales and customer relations strategy.
  • Used SEO to improve search rankings of listed items.
  • Completed up to 200 sales and shipments every week.
  • Tracked inventory and reviewed retail trends with Excel spreadsheets in order to make timely and proactive business decisions..
09/2013 to 11/2016 Logistics Account Executive Alliance Shippers, Inc. | Cincinnati, OH,
  • Generated new business with marketing initiatives and strategic plans to increase overall profitability and new client acquisition by10%
  • Boosted brand awareness, implemented promotional campaigns and generated leads while managing internal and external marketing campaigns and programs for new technology.
  • Using consultative sales approach assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
  • Used CRM software to record customer interactions and track general sales activities for review and follow-up.
  • Researched and identified opportunities for account growth and market expansion.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
08/2007 to 08/2013 Marketing and Event Production Manager Scrappin' Escapes | City, STATE,
  • Promoted brand identity by creating company logo, website, and promotional products.
  • Created and edited copy for blogs, website and marketing materials.
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Managed administrative logistics, including communications, vendor coordination, schedule creation, budget administration and day of event coordination.
  • Incorporated SEO keywords into copy to increase search result rankings to top three.
  • Employed search engine optimization tactics to increase reach of targeted audience and increased year over year attendance by 25%.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Education
Expected in 08/2022 to to Master of Arts | Strategic Communication Cal Baptist University , Riverside, CA, GPA:
Expected in 08/2021 to to Bachelor of Arts | Interdisciplinary Studies - Leadership Studies Humboldt State University, Arcata, CA GPA:

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Resume Overview

School Attended

  • Cal Baptist University
  • Humboldt State University

Job Titles Held:

  • Learning Coordinator
  • E-Commerce Manager
  • Logistics Account Executive
  • Marketing and Event Production Manager

Degrees

  • Master of Arts
  • Bachelor of Arts

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