Enthusiastic administrative professional experienced in support for high-level executives, corporate event planning and conference coordination. Talent for detail oriented work, database management and implementing tools to assist in streamlining tasks. Outstanding leadership, decision- making, problem solving and customer service skills. Proven ability to work independently and at a quick pace. Background in the arts and graphic design resulting in the reduction of design costs for in-house marketing.
Employee Development & Training
Proficient in various Microsoft
Products: Word, Excel, PowerPoint,
Access and Publisher
Efficient in various design programs:
Adobe InDesign, Photoshop, Gimp,
Watercolor painting, Art Journaling,
Mixed Media Art, Reading, Baking,
Spending time with family and my
dogs, Community volunteerism
Responsible for developing and maintaining relationships with higher learning educators to provide the proper course materials at a competitive cost to the student.
Developed and executed success plans with professors and adjuncts to provide digital course materials to students, including training, customization and implementation of the product(s).
Participated in voluntary "think tank" sessions for professional development.
Consistently met and exceeded daily and monthly efficiency goals.
Provided customer service and sales consultation, including price negotiations, several times daily.
Collaborated with digital success and customer success manager as needed to provide exceptional service to customers.
Maintained detailed documentation on customer correspondence according to policy within multiple databases.
Tracked daily work-in-progress and incoming revenue for territory and researched abnormalities as needed.
Consistently completed tasks as assigned by district manager and sales director.
*Job position eliminated due to reorganization of the company amidst a merger with McGraw Hill .
Responsible for booking corporate and social events through touring
and building client and vendor relationships.
Assist clients throughout event planning process including but not limited to: drafting and counseling through contract process, brainstorming and implementing design ideas, styling, menu and bar package development, final detail planning, setting up and striking of decor items and day of coordination.
Consistently met or exceeded sales goals; monthly and year-to-date.
Implemented best practices to insure consistent sales measures and communication internally and to clients.
Implemented “design walls” within client lobby to increase interest and event service sales.
Created and implemented many digital and online forms to streamline communication between clients and sales manager.
Built strong vendor relationships through communication, referrals and community involvement.
Attended several professional development conferences as a member of the Leading Caterers of America.
Part of a 4-person strategic team responsible for planning, coordinating and implementing all Purchasing events, including the Annual Business Meeting, Fall Supplier Event and Opportunity Exchange Tradeshow, among many others.
Responsible for instituting and maintaining positive vendor relationships in regards to food & beverage, audio visual, conference venue management, florals, etc.
Prepares and manages budget.
Designs all marketing materials for events, including PowerPoint templates, signage, printed materials, name badges, etc.
Lead registration for events ranging from 50 internal attendees to 2,000+ external attendees from across North America, including invitation creation and implementation, database management, follow up and name badge creation, proofing and printing.
Responsible for support staffing, including volunteer management and training.
Responsible for event wrap-up including feedback survey creation and implementation, payment requisition reconciliation and organizing post-event meetings to reflect on the event and create continuous improvement opportunities.
Database management and report creation, including several corporate end of month, end of quarter, and end of year financial reports.
Facilitate all academic and didactic meetings for fellows and physicians, including scheduling, copying and distributing materials and coordinating special sessions with area hospitals and universities, including equipment
and cadaver delivery for monthly bioskills lab sessions.
Managed all aspects of the Sports Medicine Fellowship provided by Cincinnati SportsMedicine & Orthopaedic Center.
Planning, coordination and implementation of large interview events including venue procurement, reception, dinner and luncheon coordination and registration.
Support matched fellows through orientation to a year-long credentialing process which includes contracting/credentialing with forty (40)+ health plans and five (5) area hospitals and surgery centers.
Lead preparations for the 2009 RRC Site Visit in accordance with ACGME accreditation standards, in which we were awarded with five (5) years of continued accreditation.
Assist marketing with Center promotion as well as patient information materials, thus reducing costs of incurring services from outside sources.
Special projects as required by the CEO or COO.
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