Driven DBS Specialist offering in-depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service. Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Handling Customer Complaints
- Decision Making
- Quality Assurance
- Team Building
- Staff Development and Training
- Schedule Coordination
- Cross-Functional Collaboration
- Multitasking and Prioritization
- Administration and Operations
- Project Management
- Continuous Improvement
- Decision Making
- Functional
- Team Building
- Notes
- Materials
- MS Office suite
- Multitasking
- Personnel
- Presentations
- Problem-solving
- Processes
- Project Management
- Quality
- Quality Assurance
- QA
- Research
- Spreadsheets
- Staff Development
- Teamwork
- Training programs
- Written
Utah State University Logan, UT Expected in – – Associate of Science : Elementary Education - GPA : - Member of Gold Key National Honor Society
- Completed professional development in Math/, Received Academic Scholarship
Mitek Industries, Inc. - Lean/DBS Specialist
Hauppauge, NY, 12/2017 - Current - Analyzed and solved multi-faceted problems that improved processes and business initiatives.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Obtained greater knowledge of DBS tools and continue to find ways to implement them.
- Participated in multiple 3P events and developed QMS documents for the new AKTA & Jumper lines through collaborations with WBO and QA.
- Conducted research, gathered information from multiple sources and presented results.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Addus Homecare Corporation - Continuous Improvement Coordinator
Bynum, MT, 03/2015 - 12/2018 - Worked with cross-functional plant teams to develop and implement manufacturing processing improvements and drive quality mindset.
- Developed Continuous Improvement/Lean production training programs for onsite implementation.
- Championed new Lean strategies, framework and project elements to drive multidisciplinary growth and process overhaul.
- Led efforts in analysis and design of more cost-effective processing technology to improve current manufacturing systems.
- Developed and enhanced personnel work instructions to clear up confusion and boost performance.
- Mapped process workflows to enhance understanding of procedures.
- Designed plant layouts or production facilities.
- Managed development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
Thermo Fisher Scientific Inc - Training Coordinator
City, STATE, 04/2009 - 03/2015 - Gathered data about course success and participant experiences to help with future course planning.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Liaised between trainers and course participants.
- Planned and deployed training programs for various procedures and activities.
- Used MasterControl to design training for all employees and increase company retention and productivity rates.
- Created curricula, instructions, documents, and written tests for various types of training courses.
- Gathered data about course success and participant experiences to help with future course planning.
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