Professional Lead Transportation Security Officer with 6.5year career maintaining traveler safety through effective and efficient security screenings. Adept at training and supervising junior security officers. Committed to helping officers reach potential and advance professionally.
Skills
Behavioral observations
Mentoring new hires
Security screening
Operating security equipment
Imaging technology
Quality control guidelines
Customer service and assistance
Organization and Time management
Good listening skills
Teambuilding
Customer Service
Conflict resolution
Data management
Written Communication
Education
Coursera, Expected in 09/2021 – –Certificate in Project Management :Project Management - GPA:
Des Moines Area Community CollegeAnkeny, IAExpected in 03/2021 – –Certificate in Homeland Security:Homeland Security - GPA:
Clinton Community CollegePlattsburgh, NYExpected in 05/2013 – –Associate of Science:Social Sciences - GPA:
Beekmantown Central SchoolWest Chazy, NY, Expected in 06/2004 – –NYS Regents Diploma: - GPA:
Certifications
Advanced Resolution Conflict Training - 2021
Project Management, Coursera - 2021
FEMA incident response training - 2020
Work History
Department Of Homeland Security - Lead Transportation Security Officer Manassas, VA, 01/2015 - Current
Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
Managed team of 13 trained security professionals engaged in anti-terrorism activities.
Attended daily briefings with supervisors to discuss issues with security screening processes.
Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
Engaged in casual conversations with individuals to assess and analyze behaviors.
Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
Authenticated boarding passes, identification and passports to prevent fraudulent travel.
Interacted with public to give directions, explain rules and regulations and respond to inquiries.
Used Office and Excel to document and create incident reports and track required daily items.
Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
Deployed to multiple locations to assist other agencies with completing their mission.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume: