lead transportation coordinator resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Analytical Transportation Coordinator with more than 15 years of success orchestrating transportation operations for up to 15 vehicles. Adept at providing teams of operators with the guidance and support to surpass customer objectives. Expert in addressing transportation issues and discrepancies quickly and effectively.

  • Transportation solution development
  • Fleet management
  • Fleet dispatching
  • Shipping and receiving understanding
  • Policy development
  • Shipping cost reduction
  • Hazardous material tracking
  • Cost control and tracking
  • Time management
  • Customer service
  • Critical thinking
  • Coordination
  • Problem resolution
Lead Transportation Coordinator, 05/2014 to Current
New Erie Scientific LlcKalamazoo, MI,
  • Call-taker tele communicator and responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources for the nation’s leading private ambulance provider while using CAD (Computer Aided Dispatch) Software.
  • Allocate EMS resources properly as the need arises by application of appropriate decision making rules, approved protocols, and established processes.
  • Function well in a high stress environment while responding to a large volume of telephone and/or radio calls in an efficient and courteous manner.
  • Maintain a high level of expertise in the use of radio communications and system control procedures to ensure proper dispatching of ground units in an unbiased and professional manner.
  • Responsible for generating applicable reports and checking for accuracy.
Fleet Manager, 06/2012 to 05/2014
Mastec Inc.Aurora, CO,
  • Communicated in positive manner at all times with staff, including upper management and drivers to promote building of lasting relationships.
  • Dispatch ocean-worthy cargo containers to a fleet of 12 – 15 owner-operators.
  • Process documentation related to scanning, indexing, and billing; Engage in quality assurance initiatives in order to verify completeness and accuracy of company records.
  • Facilitate exceptional customer service via effective communications and strategic implementation.
  • Coordinated payroll, manpower projection and data entry while scheduling staff, overtime and vacation hours to optimize productivity.
  • Mentored drivers and encouraged employees to effectively manage time, resulting in optimal mileage performance.
Medical Services Coordinator, 10/2006 to 06/2012
City Of Garland, TxSunnyvale, TX,
  • Lead human resources, communications, and operational support for progressive healthcare system, emphasizing efficient dispatch and patient transport methodology.
  • Regularly involved in the training, motivation, and management of a high-performance team.
  • Ensure constant contractual and regulatory compliance with all rendered services.
  • Monitor and document patient transportation activities in conjunction with quality control and scheduling.
  • Developed a standardized protocol for implementation within multiple healthcare facilities, saving patients and hospitals money regarding transportation costs.
  • Increased efficiency of the institution’s ambulance fleet via persistent utilization of company resources.
  • Received preauthorization and referral requests by fax and phone and entered into central logic system.
  • Answered high volume of incoming calls to assist patients.
  • Worked closely with Care Coordinators to coordinate daily workload and other assignments.
Dairy Manager, 01/2005 to 10/2006
Albertsons CompaniesPendleton, OR,
  • Sanitized work areas within dairy department, performing general housekeeping and refuse removal duties.
  • Pulled out of date products from shelves and cases, disposing of items in proper bins.
  • Addressed customer questions and explained key information about newly stocked dairy offerings.
  • Confirmed pricing accuracy and checked all department signage, maintaining correct sale prices
  • Tasked with providing oversight for dairy operations at one of approximately 1,300
    supermarkets throughout 11 states
  • Cultivated, fostered, and maintained strong customer relations to maximize satisfaction and
  • Developed and employed innovative strategies to enhance product marketability,
    incorporating customer feedback to reflect local product preferences
  • Maintained updated inventory, steering procurement in accordance with departmental sales and needs
Education and Training
Bachelor of Arts: Communication Studies, Expected in 2004 to Christopher Newport University - ,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Christopher Newport University

Job Titles Held:

  • Lead Transportation Coordinator
  • Fleet Manager
  • Medical Services Coordinator
  • Dairy Manager


  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: