LEAD SUPPLY ATTENDANT Resume Example
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LEAD SUPPLY ATTENDANT
Professional Summary
Resourceful and quick-thinking Lead Supply Attendant with 5 years in warehouse and inventory management. Improves shipping and receiving efficiency and accuracy by applying strong leadership skills.
Skills
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Work History
06/2015 to Current
LEAD SUPPLY ATTENDANTDelta Air Lines, Inc. – Houston , TX
- Achieved a 93% on-time shipment rate.
- Redirected shipments en route in response to customer requests.
- Coordinated with freight forwarders to expedite international shipments.
- Maintained and Coordinated QA audits of Warehouse Shelf Life.
- Redirected shipments en route in response to customer requests.
- Trained staff on material handling processes to reduce shipping times.
- Adhered to all requirements and regulations for interstate HAZMAT carriers
- Maintained and Audit FAA Records for Parts Removed and Installed On Aircraft leased or owned by Delta Air Lines
- Tracked time spent on assignments each day for productivity reporting.
- Received, stored and shipped goods and materials.
- Forecasted manpower requirements based on daily workload and company targets.
- Coordinated with freight forwarders to expedite international shipments.
- Monitored the workshop work flow for 14 employees.
- Presented carrier-performance metrics and monthly costs reports to executive team.
- Communicated with dispatchers, warehouses and customers regarding outgoing orders.
- E-mailed suppliers, carriers and customers with shipping updates.
- Received all imported goods and checked product condition and count.
- Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention.
05/2014 to 06/2015
LEAD SUPPLY ATTENDANT (NEW LINE MAINTENANCE STATION)At & T – Pleasant Grove , CA
- Led warehouse improvement initiatives to advance operational efficiency.
- Received, stored and shipped goods and materials.
- Initiated contact with vendors and built solid working relationships with them.
- Determined the most cost-effective procedures and routes for shipments.
- Presented carrier-performance metrics and monthly costs reports to executive team.
- Communicated with dispatchers, warehouses and customers regarding outgoing orders.
- Created an annual budget and developed a comprehensive plan to accomplish company objectives while staying within budget.
05/2011 to 05/2014
SUPPLY ATTENDANTTrego Dugan Aviation – Syracuse , NY
- Picked up incoming stock and delivered materials to designated locations.
- Divided cargo received by account number and intended location.
- Loaded and unloaded pieces into boxes for shipment.
- Processed 100 shipments per day.
- Redirected shipments en route in response to customer requests.
- Loaded products weighing up to 500 pounds onto aircraft for delivery.
- Used item numbers to properly stock warehouse.
- Picked up incoming stock and delivered materials to designated locations.
- Verified computations against physical count of stock.
- Achieved a 98% on-time shipment rate.
09/2006 to 05/2011
AIRLINE CUSTOMER SERVICE AGENTDELTA AIR LINES INC. – City , STATE
- Greeted passengers, verified tickets and directed passengers to assigned seats.
- Addressed passengers' concerns about delayed and canceled flights and resolved the issue through Delta's irregular operations plan.
- Sold over 7000 tickets and processed 15,000 ticket changes per yea
- Promoted upgrade options to customers, resulting in 67% increase in passengers choosing to pay for full fare class coach refundable tickets inorder to upgrade to first class for $150 on our long haul JFK to LAX flights.
- Solicited customer feedback and resolved any problems through customer care feedback cards and website.
Education
1998
High School Diploma:
JOHN ADAMS HIGH SCHOOL - City, State
JOHN ADAMS HIGH SCHOOL - City, State
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Resume Overview
School Attended
- JOHN ADAMS HIGH SCHOOL
Job Titles Held:
- LEAD SUPPLY ATTENDANT
- LEAD SUPPLY ATTENDANT (NEW LINE MAINTENANCE STATION)
- SUPPLY ATTENDANT
- AIRLINE CUSTOMER SERVICE AGENT
Degrees
- High School Diploma :
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