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Lead Slot Attendant Resume Example

Resume Score: 80%

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LEAD SLOT ATTENDANT
Summary

I've gotten alot of experience from my jobs over the years that have allowed me i believe to succeed in where ever I go. I'm highly motivated in anything I do. Eager to learn new tasks as well as maybe instill some on others along my way.

Skills
  • Developing leads
  • Staff development and leadership
  • Educational leadership
  • Training leadership
  • Store operations leadership
  • Leadership and workforce development
Experience
09/2015 to Current
Lead Slot AttendantTropicana Entertainment Inc. - Laughlin, NV
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Delivered [Product or Service] to customer locations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated in development of [Type] procedures.
  • Recognized by management for providing exceptional customer service.
  • Learned [Task] and [Task] to support office needs.
  • Collaborated with others to discuss new [Type] opportunities.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Handled all delegated tasks, including [Task] and [Task].
  • Earned reputation for good attendance and hard work.
01/2015 to 09/2015
Senior Game AdvisorGameStop - Yucca Valley, CA
  • Engaged store guests to determine gaming needs, direct towards appropriate department and provide information about game content, technology and pricing.
  • Answered phones to assist callers in obtaining information on store inventory and resale value of games and consoles.
  • Replenished supply of in-demand games, accessories and systems on shelves daily.
  • Maintained inventory of approximately [Number] units of merchandise including games, consoles, controllers and other accessories.
  • Counted money in registers after final shifts and reported on daily earnings to managers.
  • Assigned closing duties to [Job title]s to prepare store for closing, locked doors and armed store alarm system.
  • Monitored guest activity, following loss prevention procedures to protect shelf inventory and remove suspicious visitors from store.
  • Vacuumed and mopped floors and wiped counters to maintain sanitary environment in guest area.
  • Prepared store for opening by giving team members store access, turning on lights, setting up cash register systems and putting out new displays.
  • Assisted store managers in supervising [Job title]s and overseeing daily operations to maintain productive work environment.
  • Met delivery drivers to receive merchandise shipments and assist with unloading and adding new arrivals to inventory database.
  • Employed company-endorsed sales techniques to increase store sales by [Number]% across games, accessories and complete systems.
  • Employed latest game design software to create layouts, levels, characters, vehicles and individual game elements and aspects.
  • Met strict deadlines for on-schedule game delivery by leveraging time management, team leadership and task prioritization skills.
  • Supported project advancement by delivering documentation for concepts, design, functional specifications, game progression flowcharting and content requirements.
  • Accomplished project objectives in technical and design areas to facilitate smooth, customer-focused gameplay.
  • Reported progress and resolved problems to keep projects on schedule and within budget parameters.
  • Earned reputation for good attendance and hard work.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new [Type] opportunities.
  • Completed [Type] project resulting in [Result].
  • Performed site evaluations, customer surveys and team audits.
  • Created agendas and communication materials for team meetings.
  • Learned [Task] and [Task] to support office needs.
  • Handled all delegated tasks, including [Task] and [Task].
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Collaborated in development of [Type] procedures.
  • Utilized [Type of Software] to compile data gathered from various sources.
01/2005 to 01/2015
Delivery Driver/Cook/Management TraineeDomino's Pizza - Twentynine Palms, CA
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Completed order forms and collected payments to keep customer accounts current.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Conducted vehicle inspections prior to and after every trip and performed minor repairs, including [Type] and [Type] to keep truck functional.
  • Sold over [Number][Product or Service] options by sharing information about pricing and choices with customers.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Drove up to [Number] miles daily using [Type] vehicle to deliver [Product or Service].
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Unloaded packages from [Type] trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
  • Went [Number] days operating motor vehicles without accident.
  • Verified contents of [Number] daily inventory loads against Bills of Lading with [Number]% accuracy.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Verified sales orders before loading and unloading merchandise.
  • Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Coordinated with [Job title] to get delivery route information and changes.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Answered customer questions regarding shipments.
  • Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
  • Collected payment from customers by [Action], made change and provided receipts.
  • Reported [Type] and [Type] incidents to [Job title] for recommendations for assistance and resolution.
  • Resolved customer complaints and adjusted orders.
  • Loaded and unloaded merchandise at stores and vendor locations.
  • Resolved customer problems and complaints effectively by [Action].
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Processed payments by accepting cash, checks and credit card payments.
  • Verified loads against shipping papers.
  • Entered customer orders in [Software] to document sales.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Handled merchandise in accordance with product handling standards.
  • Loaded and unloaded [Number] trailers each day.
  • Identified and pursued opportunities to upsell additional products and services, bringing in $[Amount] in extra revenue each month.
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Exceeded productivity goals by [Number]% through effective routing and planning.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
  • Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Maintained solid connections with established customers to promote new products.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
  • Collected and tracked customer payments to meet financial demands.
  • Increased fuel economy by [Number]% through [Task] and [Task].
  • Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
  • Increased sales [Number]% by determining customer needs and offering specific desirable items.
  • Operated delivery vehicles [Number] days per week, averaging [Number] miles on road and [Number] customers served.
  • Promoted [Type] products at route locations, bringing in $[Amount] in additional income per month and driving acquisition goals.
Education and Training
05/2003
High School DiplomaTwentynine Palms High School - Twentynine Palms, CA
Some College (No Degree): General StudiesCopper Mountain College - Joshua Tree, CA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Tropicana Entertainment Inc.
  • GameStop
  • Domino's Pizza

School Attended

  • Twentynine Palms High School
  • Copper Mountain College

Job Titles Held:

  • Lead Slot Attendant
  • Senior Game Advisor
  • Delivery Driver/Cook/Management Trainee

Degrees

  • High School Diploma
    Some College (No Degree) : General Studies

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