Motivated Application & Middleware Specialist proficient in database programming languages. Background in developing, installing, and maintaining applications. Provides high level of service to clients in custom application development for various industries and proprietary customizations.
Skills
Project Team Coordination
Business Development Support
Technology Implementation
Information Technology
System Performance
Troubleshooting
Monitoring
Technology Support
Active Directory
Group Policy
Maintaining Applications
Technical Support
Analyze Business Requirements
Communication
Work History
01/2020 to Current
Lead Security OfficerAmerican Corporate Security – National City, CA,
Analyzed and investigated incidents alongside functional management and security supervisors.
Developed improved training methods with focus on public safety and officer awareness.
Drafted security operating procedures and training materials for human resources department.
Optimized planning and allocation of resourced by organizing security and administrative programs, business management operations and inventory control.
08/2018 to 12/2018
General ManagerPanera Bread Co – Albuquerque, NM,
Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
Maintained compliance with regulatory parameters in complex projects with overlapping policies.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs
Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
Researched affordable transportation methods and performed safety audits on equipment.
Defined, implemented and revised operational policies and guidelines
Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects
01/2015 to 01/2018
Director of Safety and SecurityHyatt – Independence, OH,
Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
Optimized planning and allocation of resourced by organizing security and administrative programs, business management operations and inventory control.
Supervised risk management, loss prevention and safety operations for 70+ Owner Operators & Staff to decrease incidents of theft, waste and abuse.
Organized records of vehicles, schedules and completed orders.
07/2012 to 01/2015
Information Technology ManagerOtay Recreation Ctr – Chula Vista, CA,
Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery and endpoint protection.
Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
Developed standards, set specifications and complied with federal, state and local legislation.
Authored service level agreements for help desk operations.
Facilitated Enterprise Data Warehouse (EDW) initiative by developing requirements and customized methodology to improve management decision support reporting.
Delivered effective integrations of warehouse management system software applications to centrally manage tasks increasing company profit by 11% annually.
Facilitated management decision support reporting using Custom Access Database Programs.
Researched and recommended innovative and automated approaches to routine tasks.
Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Kept high average of performance evaluations.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Education
Expected in 12/2018 to to
Bachelor of Science: Interdisciplinary Studies Minnesota State University - Mankato - Mankato, MN GPA:
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