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lead recovery specialist resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

A dedicated and hardworking professional with the desire to be of service to my country; with an aspiration to have a mutually beneficial and accelerated expansion of my career specializing in human services and communication with vulnerable populations.

Skills
  • Operational Communication
  • Scheduling and Coordinating
  • Managing Operations and Efficiency
  • Pragmatic
  • Goal Oriented
  • Functional Leadership
  • Microsoft Office Skillset
  • Strategic Planning
  • Bilingual
Work History
07/2022 to Current Lead Recovery Specialist Common Spirit | Englewood, CO,
  • Accomplished multiple tasks within established timeframes. Maximized performance by monitoring daily activities and mentoring team members.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Delivered exceptional customer service on incoming and outbound calls while maintaining a calm and professional demeanor.
  • Guided clients in effective therapeutic exercises integrated from group and private sessions.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to maintain a safe and effective working environment.
09/2021 to 01/2022 Cardiac Monitor Specialist Raising Cane's | Bowling Green, KY,
  • Communication in multiple languages.
  • Inspected, maintained and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
  • Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
  • Communication of pertinent information to the physicians and the nursing staff in a prompt, concise and efficient fashion based on importance.
05/2017 to 06/2018 Manager Capital District Ymca | Delmar, NY,
  • Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
  • Evaluated and screened patients to determine needs and provide necessary support.
  • Oversaw operations of the step down rehabilitation facility.
  • Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
  • Supervised and communicated expectations to residents.
  • Performed initial intake interviews with onboarding tenants in recovery, and in coordination with other recovery institutions.
  • Oversaw facility security, budget, managed facility funds and collected/ accounted for rent from residents.
  • Facilitated house meetings, wellness check- ins, and drug screenings.
  • Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
06/2017 to 12/2020 Peer Advocate West Virginia University | City, STATE,
  • Communication with students from diverse backgrounds.
  • Wellness event coordination; the hosting of student developed programming open to all university staff, students, and the local community
  • Collaborated on program operations and relayed participant feedback for improvements.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Presentation to various departments and the community regarding the importance of understanding mental health diagnoses and disorder.


Education
Expected in 12/2020 to to Bachelor of Arts | Human Services/ Communications West Virginia University, Morgantown, WV, GPA:
  • Honoree of Cum Laude
  • Promise Scholarship Recipient
  • Cathy Yura Recovery Scholarship Recipient
  • Dean's List
Expected in 05/2012 to to High School Diploma | Morgantown High School, Morgantown, WV, GPA:
Languages
English:
Native or Bilingual
Negotiated:
Persian:
Professional Working
Negotiated:

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Resume Overview

School Attended

  • West Virginia University
  • Morgantown High School

Job Titles Held:

  • Lead Recovery Specialist
  • Cardiac Monitor Specialist
  • Manager
  • Peer Advocate

Degrees

  • Bachelor of Arts
  • High School Diploma

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