Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to [Number] pounds and adheres to commercial airline protocols. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over [Number] years of experience with nationwide airline services company. Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through [Number] years of aviation experience.
- Cargo and freight
- Aviation and transportation
- Marshaling aircraft
- Aviation regulations
- Baggage tag checks
- Pushback and towing
- External servicing
- Weight/balance loading
- Crew assistance
- Aircraft greeting
- Corporate policies
- Heavy Equipment Operation
- Special needs travelers
- Aircraft servicing
- Loading and unloading
- Sorting and labeling
- Conflict resolution
- Radio etiquette
Kenner, LA, 06/2021 - Current
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Refueled daily aircraft for arrival and departure flights.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Coordinated ground crew activities to complete objectives on schedule.
- Connected electrical power unit and hoses to aircraft.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.
- Transferred luggage from aircraft to collection areas safely using [Type] equipment.
- Stocked aircraft cabins with necessary equipment and supplies.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Maintained accurate documentation of performed work and completed tasks.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
- Operated de-icing equipment such as truck-mounted cranes and sprayers.
- Mixed and tested cleaning compounds and solutions for compliance with recommended compositions.
- Directed vehicles to designated storage and take-off areas using hand signals and lighted batons.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
- De-greased aircraft exteriors using approved cleaning solvents and equipment.
Phoenix, AZ, 02/2021 - 07/2021
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Refueled daily aircraft for arrival and departure flights.
- Coordinated ground crew activities to complete objectives on schedule.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Stocked aircraft cabins with necessary equipment and supplies.
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Maintained accurate documentation of performed work and completed tasks.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
Concord, CA, 07/2018 - 08/2020
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Maintained fitness in order to move merchandise efficiently and safely.
- Conducted inventory and restocked items throughout day.
- Organized warehouse and stockroom areas using forklift and pallet jacks.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Answered customer questions and provided detailed product information.
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Resume Overview
School Attended
- Felix Varela Senior High School
Job Titles Held:
- Lead Ramp Agent
- Lead Ramp Agent
- Stock Clerk
Degrees
- High School Diploma
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