- , , 100 Montgomery St. 10th Floor
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Patient-oriented Lead Phlebotomist offering eight years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.
- Drawing blood
- Donor screening
- Sharps disposal
- Therapeutic phlebotomy
- Biohazard waste disposal
- Manual and finger dexterity
- Sanitation and sterilization
- Proper storage procedures
- Tracking specimens
- Data entry
- HIPAA
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- Quality control
- Work ethic
- Teambuilding
- Relationship building
- Flexible
- Medical records maintenance
- Analytical
- Data management
- Dependable
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Lead Phlebotomist, 09/2013 - Current
Quest Diagnostics Incorporated – Oak Lawn, IL,
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Coordinated in-office and off-site testing for high volume of daily patient smaples.
- Verified collection orders and communicated discrepancies to nurses.
- Transported specimens following established protocol for temperature and light.
- Identified patients using proper procedures prior to specimen collection.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Traveled to over 7 nursing facilities per 4hrs to collect blood and other specimens.
- Obtained variety of blood samples through venipuncture or capillary puncture using butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Built trust and minimized patient discomfort during phlebotomy procedures through talking and listening.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Treated blood-related chronic disorders by performing therapeutic phlebotomy.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Home Health Care Aide, 01/1999 - 12/2019
Always Best Care – Kernersville, NC,
- Assisted with client personal care needs to foster independence and well-being.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Ran errands for client and drove to appointments to maintain wellness and support daily living needs.
- Improved his outlook and daily living through compassionate care.
- Observed his vital signs and medication reactions and reported health concerns or behavioral changes.
- Interacted with him through games and fun activities to boost mood and improve overall memory.
- Tracked and reported his progress based on observations and conversations.
- Aided with mobility and independence for his disability and continually monitored safety.
- Prepared high-quality nutritious meals for him to promote better overall health and improve eating habits.
- Developed strong and trusting rapport with him to facilitate smooth, quality care.
- Assisted him with personal care to alleviate burden on family members.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Dressed, groomed him with limited physical abilities to support basic needs.
- Monitored his behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Maintained clean and well-organized environment for client happiness and safety.
- Monitored medications for him with various conditions and kept watchful eye for side effects.
- Followed care plan and directions to administer medications.
- Greeted his family with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Mowed his lawn, concrete work,roofing and siding.
- Maintained the inside and outside of the premises.
Quality Assurance Engineer, 2010 - 09/2013
Castlight Health – Saint Paul, MN,
- Provided continuous process improvement and preventative and corrective actions to facilitate operational efficiency.
- Consulted with product owners and developers to fully understand intended features and functionality.
- Collaborated with production team members to help team create and deliver high quality, cutting-edge products.
- Managed supplier key performance indicators and checked materials for compliance with specifications.
- Implemented OSHA compliance quality and safety plans.
High School Diploma: , Expected in 06/1987
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Brocton Central High School - Brocton, NY,
GPA:
- Phlebotomy Technician (PT) ASCP Certified since 11/19/2016
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