Patient-oriented Lead Phlebotomist offering eight years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.
Skills
Drawing blood
Donor screening
Sharps disposal
Therapeutic phlebotomy
Biohazard waste disposal
Manual and finger dexterity
Sanitation and sterilization
Proper storage procedures
Tracking specimens
Data entry
HIPAA
Quality control
Work ethic
Teambuilding
Relationship building
Flexible
Medical records maintenance
Analytical
Data management
Dependable
Experience
Lead Phlebotomist, 09/2013 - Current Quest Diagnostics Incorporated – Oak Lawn, IL,
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Collected specimens for drug screens, paternity tests and alcohol tests.
Maintained fully-stocked phlebotomy cart, carrier and station.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Coordinated in-office and off-site testing for high volume of daily patient smaples.
Verified collection orders and communicated discrepancies to nurses.
Transported specimens following established protocol for temperature and light.
Identified patients using proper procedures prior to specimen collection.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Coordinated workflow based on stat, schedule, or outpatient needs.
Labeled blood vials with critical information like time of collection, date and patient name.
Traveled to over 7 nursing facilities per 4hrs to collect blood and other specimens.
Obtained variety of blood samples through venipuncture or capillary puncture using butterfly needles and straight needles.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Built trust and minimized patient discomfort during phlebotomy procedures through talking and listening.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Treated blood-related chronic disorders by performing therapeutic phlebotomy.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Home Health Care Aide, 01/1999 - 12/2019 Always Best Care – Kernersville, NC,
Assisted with client personal care needs to foster independence and well-being.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Ran errands for client and drove to appointments to maintain wellness and support daily living needs.
Improved his outlook and daily living through compassionate care.
Observed his vital signs and medication reactions and reported health concerns or behavioral changes.
Interacted with him through games and fun activities to boost mood and improve overall memory.
Tracked and reported his progress based on observations and conversations.
Aided with mobility and independence for his disability and continually monitored safety.
Prepared high-quality nutritious meals for him to promote better overall health and improve eating habits.
Developed strong and trusting rapport with him to facilitate smooth, quality care.
Assisted him with personal care to alleviate burden on family members.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Dressed, groomed him with limited physical abilities to support basic needs.
Monitored his behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Maintained clean and well-organized environment for client happiness and safety.
Monitored medications for him with various conditions and kept watchful eye for side effects.
Followed care plan and directions to administer medications.
Greeted his family with enthusiastic, compassionate attitude to establish long-term professional relationships.
Supervised medication administration, personal hygiene and other activities of daily living.
Mowed his lawn, concrete work,roofing and siding.
Maintained the inside and outside of the premises.
Quality Assurance Engineer, 2010 - 09/2013 Castlight Health – Saint Paul, MN,
Provided continuous process improvement and preventative and corrective actions to facilitate operational efficiency.
Consulted with product owners and developers to fully understand intended features and functionality.
Collaborated with production team members to help team create and deliver high quality, cutting-edge products.
Managed supplier key performance indicators and checked materials for compliance with specifications.
Implemented OSHA compliance quality and safety plans.
Education and Training
High School Diploma: , Expected in 06/1987 - Brocton Central High School - Brocton, NY, GPA:
Certifications
Phlebotomy Technician (PT) ASCP Certified since 11/19/2016
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