, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Board certified Pharmacy Technician excited to bring 19 year background in all types of pharmacies to grow team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Skills
Drug Inventory Control
Aseptic Techniques
Proper Labeling Procedures
Inventory Tracking
Verbal and Written Communication
Detail-Oriented
Payment Processing
Dispensing Medications
Prescription Pricing
Wholesale Ordering
Customer Service
Medication Storage and Labeling
Recordkeeping and Documentation
Answering and Routing Calls
Cleaning and Sanitizing
Storage Maintenance and Security
Prescription Filling and Labeling
Cash Register Operations
Medication Documentation
Patient Profile Setup
Prescription Refill Fulfillment
Chemical Handling
Prioritization and Organization
Prescription Order Verification
Regulatory Compliance
Relationship Building
Inventory Management
Data Entry
Pharmacy Operations
Insurance Billing
Insurance Verification
Point of Sale Systems Proficiency
Workflow Optimization
FDA Compliance
Problem-Solving Skills
Troubleshooting Malfunctioning Equipment
Quality Assurance and Control
Experience
Lead Pharmacy Technician, 07/2008 - Current Res-Care, Inc. – Terre Haute, IN,
Maintained clean and organized pharmacy shelving and work areas.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Efficiently processed cash register transactions for new and refilled prescription orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Established and updated patient profiles, medications and insurance details.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Compiled customer demographic, allergy and medical history background.
Received, reviewed, dispensed and labeled over 500 prescriptions daily.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Verified and filled over 500 prescriptions per day in busy retail pharmacy setting.
Merchandised related products to drive pharmacy department sales.
Organized medications for dispensing.
Processed and filed approximately 500 prescriptions per day.
Maintained current notes and paperwork related to patient drug therapy.
Reported drugs' adverse reactions.
Field Colleague Trainer, 05/2015 - 01/2017 Cvs Health – Foster City, CA,
Created and offered additional materials to enhance training.
Explained goals and expectations required of trainees.
Developed skill-specific training programs to promote employee development.
Developed complete training programs and led training using expert learning techniques.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Evaluated client processes, employee performance and training progress to determine additional training needs.
Documented training activities and changes to analyze program effectiveness.
Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Reviewed training delivery methods to optimize training effectiveness and costs.
Managed various training courses by developing curricula, instructions, documents and written tests.
Scheduled training sessions based on availability of classrooms, equipment and instructors.
Designed and directed orientation and training programs to meet client needs.
Leveraged simulations, team exercises and group discussions to increase training program engagement.
Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital.
Pharmacy Technician, 08/2006 - 05/2008 Preferredone – Golden Valley, MN,
Performed all duties required.
Pharmacy Technician, 06/2003 - 04/2006 Preferredone – Golden Valley, MN,
Performed all duties listed under the other pharmacy technician positions
Filled prescriptions for nursing homes
Mixed compounds and IVs
Education and Training
High School Diploma: , Expected in 06/2002 - Hopewell High School - Hopewell, VA GPA:
Accomplishments
Consistently maintained high customer satisfaction ratings.
Worked with pharmacist to revise training procedures.
Increased pharmacy efficiency and workplace and patient safety by updating training procedures.
Earned board certification from Pharmacy Technician Certification Board.
Effectively managed the inventory process at all pharmacy inventories in my area since 2017.
Oversaw, trained, and managed the acquisition of Target retail pharmacies, Crouch's, Floyd Pharmacy, and Omnicare when CVS purchased them.
Effectively execute the rollout of all new programs initiated by CVS across my District.
Certifications
Certified by the Pharmacy Technician Certification Board (PTCB) National and State.
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