lead occupational health technician resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Well organized and proactive Paramedic and EMS Supervisor, highly capable of decision-making and effectively acting in high pressure situations. Solid communication skills, capable of conveying directives in challenging emergency situations. Seeking an opportunity to maximize my training and experiences as a healthcare provider to help deliver high quality care and enhance the growth of the company.

  • Compliance
  • Leadership
  • Cashflow planning and management
  • Organization
  • Calm decision-making
  • Exceptional oral and written communication
  • Bilingual
Lead Occupational Health Technician, 02/2022 to Current
South Shore HealthHingham, MA,
  • Administered first aid and medical support of work related injuries as the Onsite medical provider to 300 plus employees.
  • Collaborated with on-site team while building relationships with front-line employees.
  • Coordinated projects with managers, and communicated with outside medical professionals to ensure a high level of medical care.
  • Reduced the number of injuries, severity of injuries, and the time spent away from work the the industrial team by promoting wellness activities and education.
  • Impacted lives through patient education.
  • Performed pre and post-employment screening
Lead Medical Assistant, 04/2022 to 10/2022
Tailored BrandsWestlake, OH,
  • Supervised, trained and coached team of medical assistants.
  • Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Documented notes during patient visits.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
EMS Supervisor/Paramedic, 05/2018 to 10/2021
Docgo Inc.Anaheim, CA,
  • Adept at multi-tasking and proactive problem solving for 3 multi-site clinics with daily staff of 25+
  • Established working relationships with employees and served as the liaison between employees and senior management
  • Interfaced with the Safety Manager to develop and administer employee safety training programs and procedures to promote and provide a safe work environment
  • Mentored employees, conduct performance evaluations and provide disciplinary actions to assigned personnel, and work to facilitate individual and team development that drives positive results.
  • Assessed scene upon arrival and delegated team tasks in order of urgency to deliver appropriate care and bolster safety of involved parties.
  • Maintained accountability for ambulance equipment readiness and documented daily inspections.
  • Promoted team morale and development, handling recruiting and training for vacancies to secure adequate personnel.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Operations Manager, 01/2016 to 12/2017
Lineage LogisticsLa Porte, TX,
  • Tattoo Shop
  • Provided guidance, direction, and evaluation on work of the associates and provided regular feedback on staff performance
  • Successfully trained staff on all office systems, as well as on policies and procedures while focusing on minimizing errors and generating superior results
  • Worked as a team member performing cashier duties, product assistance, and cleaning.
Paramedic, 04/2017 to 11/2017
Senior Care AmbulanceCity, STATE,
  • Assessed emergency situations and prioritized medical care for patients.
  • Stabilized patients in emergency, difficult, or conflictive situations by using rapid problem solving and clear communication skills
  • Maintained positive working relationships with other emergency personnel such as nurses, doctors, patient families
  • Managed logistic tasks and improved ambulance transfer efficiency on a daily basis.
Owner/Operator, 12/2010 to 12/2014
FTS By LexCity, STATE,
  • Developed 250+ graphic design projects, including catalogues and brochures
  • Contributed ideas that helped slash a client’s costs by 17% in 14 months
  • Developed over 1,000 insightful illustrations for medical manuals.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
  • Led startup and creation of operational procedures and workflow planning.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
Shop Manager/Piercer, 12/2004 to 12/2009
True Blue TattooCity, STATE,
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Improved cost control and staff efficiency to maximize profitability.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving issues immediately
  • Assisted with inventory, ordering and stocking supplies needed for the shop’s daily operations
  • Promoted shop-exclusive services and promotional discounts to increase sales and attract new clients.
  • Offered guests positive experiences to promote loyalty and bring in repeat business.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Education and Training
Vocational: Emergency Medical Services- Paramedic, Expected in 03/2017 to St. John's University - Flushing, NY,
Vocational: Emergency Medical Services- EMT, Expected in 01/2015 to RTI EMS Academy - Glen Oaks, NY,

nys emergency medical technician

Associate of Science: Marine Biology, Expected in 01/2008 to Kingsborough Community College of The City University of New York - Brooklyn, NY

.s. marine biology

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Resume Overview

School Attended

  • St. John's University
  • RTI EMS Academy
  • Kingsborough Community College of The City University of New York

Job Titles Held:

  • Lead Occupational Health Technician
  • Lead Medical Assistant
  • EMS Supervisor/Paramedic
  • Operations Manager
  • Paramedic
  • Owner/Operator
  • Shop Manager/Piercer


  • Vocational
  • Vocational
  • Associate of Science

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