Outgoing, safety oriented professional with over 25 years of experience in customer service. Skilled at handling various tasks while working efficiently in all types of environments. Flexible, highly organized, team motivated and determined individual, unafraid of working hard and dedicated to helping my employer and both internal and external customers.
Skills
Industrial Forklift Operation
Off Road Forklift/ Telehandler Operation
Experienced in Multiple Computer Based Inventory Systems SAP, Fieldnet, CRM
Safety Procedures
Maintenance & Repair
Customer Service
First Aid/CPR
Experience
09/2015 to Current
Lead Meter Reader/ Meter Reader ABFirstEnergy – City, STATE,
Claire connected new meters on a daily basis.
Reported hazardous or unreadable meters to supervisor to resolve issues.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks on a daily basis to efficiently accomplish service goals. Including route assignment based upon identification of fellow employees weaknesses and strengths.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Daily use of SAP and other computer based information systems to complete various tasks.
04/2013 to 08/2015
Freelance LandscaperSelf Employed – City, STATE,
Loading and unloading trucks with various equipment, materials and supplies using tractors equipped with end loaders as well as industrial fork trucks.
Driving and operation of duel axle dump trucks.
Maintained garden areas and cleared pathways of overgrowth, debris and snow to reduce hazards.
Installed block and stone décor according to plans and specifications.
Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
Built pergolas, retaining walls, decks and large and small scale water features to enhance grounds.
Answered customer questions regarding care and general knowledge of landscape.
Planted trees, shrubs, bushes, and flowers in decorative planters and displays.
Pruned and trimmed trees and hedges with shears, pruners, or chainsaws.
Coordinated and delegated tasks for large-scale landscaping projects.
Created plans and blueprints to design custom gardens and beds.
10/2008 to 03/2013
Water Transfer SupervisorBakerCorp – City, STATE,
Maintaining equipment and parts in yard and warehouse settings, including both on and off road forklift operation, shipping and receiving and documentation of these procedures.
Continued monthly and yearly inventory processes, including computer based documentation as well as detailed record keeping.
Connected pump hoses and pipelines to transfer material in the process of hydraulic fracturing of natural gas wells.
Monitored gauges and pressure pumps throughout tasks to check safety and operational performance.
Monitored gauges and flowmeters to inspect equipment and reported abnormalities.
Collaborated with coworkers to update safety practices and uphold effective safety behaviors.
Responded to emergency situations with calm, professionalism and skill to address and resolve issues and return pump function to ideal levels.
Paid close attention to operations schedules and timelines to achieve targets and maintain optimal productivity levels.
Inspected tools in field and in shop to verify functionality and effectiveness.
Orchestrated processing to mover material, utilizing capacities of pipelines, valve manifolds, pumps and tankage.
Lubricated and maintained machines prior to setup, calibration and operation.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in to to
High School Diploma: Morgantown High School - Morgantown, WV, GPA:
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