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Lead Housekeeper Resume Example

Resume Score: 80%

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LEAD HOUSEKEEPER
Summary

Reliable housekeeper and cashier with track record of perfect attendance. Thrives in team-oriented or self-motivated environments. Offers articulate communication skills, both verbal and written.

Skills
  • Customer assistance
  • Quick learner
  • Staff leadership
  • Food preparation
  • Excellent oral and written communication
  • Payment processing
  • Staff mentoring
  • Scanner operations
  • Coin counting
  • Merchandise restocking
  • Cash register operation
  • Customer greeting
  • Credit and cash transactions
Experience
Lead HousekeeperUams - University Of Arkansas For Medical Sciences | Little Rock, AR | May 2019 - Current
  • Performed daily cleaning, including vacuuming, mopping and disinfecting of facility with over 400+ rooms.
  • Responded to requests promptly to clean and sanitize areas after accidents.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Notified building managers about needed repairs and replacement equipment immediately to reduce machinery downtime.
  • Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices.
  • Wiped down various surfaces, using approved cleaning products to prevent growth of bacteria and viruses.
  • Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
  • Boosted customer satisfaction by trained new staff on proper cleaning methods and procedures.
  • Dusted furniture, walls, machines and equipment, replaced burned out lightbulbs.
  • Cleaned, restocked and maintained facility bathrooms for optimal sanitation and ease of use.
  • Implemented step-savers that reduced cleaning time per room while maintaining company quality standards.
  • Swept and mopped floors with proper signage to prevent customer injury.
  • Vacuumed carpets, mopped floors and washed blinds, using company-approved cleaning products.
  • Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections.
  • Thoroughly cleaned hospital establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Organized custodial closets to reduce time looking for needed shift items.
  • Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
CashierPopeyes Louisiana Kitchen | Eldorado, AR | July 2017 - December 2018
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped customers find specific products, answering questions and offering advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Worked closely with front-end staff to assist customers.
CashierPopeyes Louisiana Kitchen | Little Rock, AR | June 2015 - December 2016
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
High School DiplomaCamden Fairview High School | | Camden, AR | May 2013
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Uams - University Of Arkansas For Medical Sciences
  • Popeyes Louisiana Kitchen

School Attended

  • Camden Fairview High School

Job Titles Held:

  • Lead Housekeeper
  • Cashier

Degrees

  • High School Diploma

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