Lead Hospital Outreach Program Specialist resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
I am a Licensed Social Worker seeking to relocate to the Tampa area and explore opportunities in the field of events planning. The bulk of my skills are a direct fit for the position and my experiences transferable to the events industry. However and possibly most important to this role and your agency are my interpersonal skills. I have a natural ability to build and maintain rapport, a keen eye for detail and a passion for create systems of organization where there is none.
Summary of Qualifications
American Red Cross Adult & Pediatric First Aid/CPR/AED certified
Over six years of leadership experience
Customer service-oriented
Resourceful and able to assimilate and perform new tasks with proficiency
Bilingual (English and Spanish) with professional experience
Solid organizational skills with a great capacity to prioritize tasks and work collaboratively
Innovative project manager with over six years of presentation development and implementation
Education
Herbert Lehman College/CUNYBronx, NYExpected in 2008 ā āMaster of Science:Social Work - GPA:
Stony Brook University/SUNYBronx, NYExpected in 2004 ā āBachelor of Science:Social Work - GPA:
Stony Brook, Expected in ā ā: - GPA:
Accomplishments
Created and facilitated PowerPoint driven training on Boundaries for new staff.
Established an inventory system for the maintenance of satellite site supplies
Supervised the organization and creation of a main office inventory system
Acting liaison between HOP Staff and external wellness support
Experience
Massachusetts General Hospital - LEAD HOSPITAL OUTREACH PROGRAM SPECIALIST Woburn, MA, 06/2011 - Current
Assess and implement programming for children living with illness providing opportunities for play, socialization and growth
Assist in the development of training materials (manuals, PowerPoint, etc.) for new Specialist orientation
Serve as an on-site mentor to provide support and model best practices for new and existing co-workers
Liaison to Volunteer offices to strengthen intra organizational relationship and streamline volunteer application process
Aid in the organization and execution of annual conferences (HOP, Caregivers Retreat, fund-raisers, etc.).
Seven Hills Foundation - A.I.D.P. PROGRAM COORDINATOR Worcester, MA, 03/2011 - 06/2011
Supervised staff of one Collaborated with faculty and staff at partner high schools to ensure student graduation or career alternative success
Facilitated educational and supportive counseling groups with students to process obstacles to academic or career success
Coordinated and implemented educational and incentive centered activities and events to promote attendance
Tracked student class attendance and participation in all groups, activities and events to satisfy grant objectives.
Massachusetts General Hospital - DOMESTIC VIOLENCE EDUCATION AND PREVENTION PROGRAM COORDINATOR Boston, MA, 06/2008 - 03/2011
Supervised staff of two full-time and one part-time Community Educators
Developed healthy relationships curriculum and presentation schedule to promote agency mission of ending the cycle
Maintained and built rapport with schools and community based organization to present healthy relationships curriculum
Facilitated over five cycles of psycho-educational groups with high school students as an extension to presentations
Provided individual counseling to teens experiencing abuse in their relationships to create safety plans
Prepared monthly reports and data collection systems and tools to fulfill funder requirements Participated in various community outreach events as a panelist and group speaker as an extension to prevention work.
Massachusetts General Hospital - SOCIAL WORK INTERN Charlestown, MA, 08/2007 - 04/2008
Co-organizer of the annual Advocate appreciation celebration to raise awareness and funds for non-for-profit efforts.
Supervised a volunteer CASA advocate gaining supervision experience while providing support and guidance to volunteer.
Monitored and advocated services for "aging-out" youth and her child to aid in the successful transition out of care.
Attended hearings at the Bronx Family Court for progress on reunification cases and direction on follow up services.
NYU's Center For Research On Culture - PARENT INTERVIEWER City, STATE, 03/2015 - 08/2015
Conducted Spanish interviews with Dominican born mothers with children in target schools to inform study.
St. Luke's Roosevelt Hospital HEAL Center - RESOURCE COUNSELOR City, STATE, 07/2005 - 07/2007
Assessed and assisted underinsured or uninsured outpatients in obtaining eligible benefits.
Conducted outreach and following up with patient referrals to outside resources.
Participated in the Social Work educational committee, department in-service trainings and monthly staff meetings.
We CARE - CHILD CARE SPECIALIST City, STATE, 08/2004 - 07/2005
Interviewed incoming job center participants in need of child care to identify and obtain child care
The Hole In The Wall Gang Camp - OUTREACH COORDINATOR & SENIOR CABIN COUNSELOR City, STATE, 04/2000 - 05/2004
Reviewed, inputted and tracked an average of fifty applications weekly to We CARE, ACCIS, and NYC-Way systems
Trained new personnel and assessed new system and procedures to provide the best practice services to our participants
Organized and facilitated recruitment on Stony Brook campus and at Posse NYC to increase the diversity among summer staff hires
Provided 24hour care and supervision of chronically ill campers during completion of program created to "raise a little hell"
Supervised volunteer counselors to assist them in assimilating to Camp's culture
Mentored Leaders In Training campers and provided guided opportunities successful transition from camper to counselor.
Nassau Legal Aid Society - SOCIAL WORK INTERN City, STATE, 08/2003 - 04/2004
Maintained a caseload of thirty-four defendants consisting of incarcerated and bailed drug and juvenile sex offenders.
Conducted interviews and vetted defendants in order to compose a bio-psychosocial report.
Submitted bio-psychosocial reports to attorneys, judges, and personnel advocating for alternatives to incarceration.
Central Islip School District - SOCIAL WORK INTERN City, STATE, 08/2002 - 04/2003
Co-coordinated annual scholarship fundraiser show casing youth talents raising funds and awareness of the power of the arts.
Developed and implemented an intake form to track attendance and progress of after school program attendees.
Carried a caseload of five Reed Junior High students providing attendance accountability, address obstacles to graduation.
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Resume Overview
School Attended
Herbert Lehman College/CUNY
Stony Brook University/SUNY
Job Titles Held:
LEAD HOSPITAL OUTREACH PROGRAM SPECIALIST
A.I.D.P. PROGRAM COORDINATOR
DOMESTIC VIOLENCE EDUCATION AND PREVENTION PROGRAM COORDINATOR