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Lead Hospital Outreach Program Specialist resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

I am a Licensed Social Worker seeking to relocate to the Tampa area and explore opportunities in the field of events planning. The bulk of my skills are a direct fit for the position and my experiences transferable to the events industry. However and possibly most important to this role and your agency are my interpersonal skills. I have a natural ability to build and maintain rapport, a keen eye for detail and a passion for create systems of organization where there is none.

Summary of Qualifications
  • American Red Cross Adult & Pediatric First Aid/CPR/AED certified
  • Over six years of leadership experience
  • Customer service-oriented
  • Resourceful and able to assimilate and perform new tasks with proficiency




  • Bilingual (English and Spanish) with professional experience
  • Solid organizational skills with a great capacity to prioritize tasks and work collaboratively
  • Innovative project manager with over six years of presentation development and implementation
Education
Herbert Lehman College/CUNY Bronx, NY Expected in 2008 Master of Science : Social Work - GPA :
Stony Brook University/SUNY Bronx, NY Expected in 2004 Bachelor of Science : Social Work - GPA :
Stony Brook, Expected in : - GPA :
Accomplishments

Created and facilitated PowerPoint driven training on Boundaries for new staff.

Established an inventory system for the maintenance of satellite site supplies

Supervised the organization and creation of a main office inventory system

Acting liaison between HOP Staff and external wellness support

Experience
Massachusetts General Hospital - LEAD HOSPITAL OUTREACH PROGRAM SPECIALIST
Woburn, MA, 06/2011 - Current
  • Assess and implement programming for children living with illness providing opportunities for play, socialization and growth
  • Assist in the development of training materials (manuals, PowerPoint, etc.) for new Specialist orientation
  • Serve as an on-site mentor to provide support and model best practices for new and existing co-workers
  • Liaison to Volunteer offices to strengthen intra organizational relationship and streamline volunteer application process
  • Aid in the organization and execution of annual conferences (HOP, Caregivers Retreat, fund-raisers, etc.).
Seven Hills Foundation - A.I.D.P. PROGRAM COORDINATOR
Worcester, MA, 03/2011 - 06/2011
  • Supervised staff of one Collaborated with faculty and staff at partner high schools to ensure student graduation or career alternative success
  • Facilitated educational and supportive counseling groups with students to process obstacles to academic or career success
  • Coordinated and implemented educational and incentive centered activities and events to promote attendance
  • Tracked student class attendance and participation in all groups, activities and events to satisfy grant objectives.
Massachusetts General Hospital - DOMESTIC VIOLENCE EDUCATION AND PREVENTION PROGRAM COORDINATOR
Boston, MA, 06/2008 - 03/2011
  • Supervised staff of two full-time and one part-time Community Educators
  • Developed healthy relationships curriculum and presentation schedule to promote agency mission of ending the cycle
  • Maintained and built rapport with schools and community based organization to present healthy relationships curriculum
  • Facilitated over five cycles of psycho-educational groups with high school students as an extension to presentations
  • Provided individual counseling to teens experiencing abuse in their relationships to create safety plans
  • Prepared monthly reports and data collection systems and tools to fulfill funder requirements Participated in various community outreach events as a panelist and group speaker as an extension to prevention work.
Massachusetts General Hospital - SOCIAL WORK INTERN
Charlestown, MA, 08/2007 - 04/2008
  • Co-organizer of the annual Advocate appreciation celebration to raise awareness and funds for non-for-profit efforts.
  • Supervised a volunteer CASA advocate gaining supervision experience while providing support and guidance to volunteer.
  • Monitored and advocated services for "aging-out" youth and her child to aid in the successful transition out of care.
  • Attended hearings at the Bronx Family Court for progress on reunification cases and direction on follow up services.
NYU's Center For Research On Culture - PARENT INTERVIEWER
City, STATE, 03/2015 - 08/2015
  • Conducted Spanish interviews with Dominican born mothers with children in target schools to inform study.
St. Luke's Roosevelt Hospital HEAL Center - RESOURCE COUNSELOR
City, STATE, 07/2005 - 07/2007
  • Assessed and assisted underinsured or uninsured outpatients in obtaining eligible benefits.
  • Conducted outreach and following up with patient referrals to outside resources.
  • Participated in the Social Work educational committee, department in-service trainings and monthly staff meetings.
We CARE - CHILD CARE SPECIALIST
City, STATE, 08/2004 - 07/2005
  • Interviewed incoming job center participants in need of child care to identify and obtain child care
The Hole In The Wall Gang Camp - OUTREACH COORDINATOR & SENIOR CABIN COUNSELOR
City, STATE, 04/2000 - 05/2004
  • Reviewed, inputted and tracked an average of fifty applications weekly to We CARE, ACCIS, and NYC-Way systems
  • Trained new personnel and assessed new system and procedures to provide the best practice services to our participants
  • Organized and facilitated recruitment on Stony Brook campus and at Posse NYC to increase the diversity among summer staff hires
  • Provided 24hour care and supervision of chronically ill campers during completion of program created to "raise a little hell"
  • Supervised volunteer counselors to assist them in assimilating to Camp's culture
  • Mentored Leaders In Training campers and provided guided opportunities successful transition from camper to counselor.
Nassau Legal Aid Society - SOCIAL WORK INTERN
City, STATE, 08/2003 - 04/2004
  • Maintained a caseload of thirty-four defendants consisting of incarcerated and bailed drug and juvenile sex offenders.
  • Conducted interviews and vetted defendants in order to compose a bio-psychosocial report.
  • Submitted bio-psychosocial reports to attorneys, judges, and personnel advocating for alternatives to incarceration.
Central Islip School District - SOCIAL WORK INTERN
City, STATE, 08/2002 - 04/2003
  • Co-coordinated annual scholarship fundraiser show casing youth talents raising funds and awareness of the power of the arts.
  • Developed and implemented an intake form to track attendance and progress of after school program attendees.
  • Carried a caseload of five Reed Junior High students providing attendance accountability, address obstacles to graduation.
  • and identify strengthens.
Languages

Bilingual English and Spanish

Technical Skills

Excel, Outlook, PowerPoint, Microsoft Word, etc.

Proficient with office equipment


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Resume Overview

School Attended

  • Herbert Lehman College/CUNY
  • Stony Brook University/SUNY

Job Titles Held:

  • LEAD HOSPITAL OUTREACH PROGRAM SPECIALIST
  • A.I.D.P. PROGRAM COORDINATOR
  • DOMESTIC VIOLENCE EDUCATION AND PREVENTION PROGRAM COORDINATOR
  • SOCIAL WORK INTERN
  • PARENT INTERVIEWER
  • RESOURCE COUNSELOR
  • CHILD CARE SPECIALIST
  • OUTREACH COORDINATOR & SENIOR CABIN COUNSELOR
  • SOCIAL WORK INTERN
  • SOCIAL WORK INTERN

Degrees

  • Master of Science
  • Bachelor of Science

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