As a Patient Service Representative, I am passionate about helping people. I thrive to do something beneficial– for myself and for others. Making a positive impact on the lives of a diverse patient population with extensive experience of over 16 years in patient care.
•Worked at this grocery store, helping put purchased groceries into bags for customers and sometimes carrying those bags out to customers' cars. I was expected to be quick and careful, making sure to pack bags to maximize space without overloading.
•Always paying attention to detail- able to quickly decide which items will fit in the bag without damaging the food or ripping the bag.
•Always courteous and friendly to all store's staff and customers.
•Inspected items for damage and reported issues to supervisor to return unsellable merchandise.
•Helped customers find specific products
•Organize and maintain stores merchandise in their proper isle.
•Keep area and neat for maximum efficiency
•Notify security of suspected theft, including descriptions of the individuals and items stolen to help control store losses
•Worked closely with front–end staff to assist customers
•Learned roles of other departments to provide coverage and keep store operational
*Highly effective in promoting a positive environment. Strong interpersonal and communication skill, setting e-mails and letters.
*Bilingual Spanish-speak, read and write competently.
*Work closely with insurance brokers
*Deal well with customer complaints.
*Effective tactics when coaching new staff members and motivates them to work as a team.
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