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lead field service technician resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Lead Service Technician with developed aptitude for time management and safety. Multilingual and fluent in english and Spanish, offering solid comprehension of cultural diversity. Hardworking and reliable lead with strong ability in multitasking and training. Offering Highly organized, proactive and punctual with team-oriented mentality and Strong knowledge of hvac, safety training, Osha certified, electrical, welding and plumbing . Well-versed in handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Focused on helping complete skilled work under deadlines. Disciplined with passion for supporting highest quality construction. Natural builder with manual dexterity, depth perception and reading and math skills to add value to diverse job site roles. Committed to learning skilled trades and to long-range career in field.

Skills
  • Service Quality
  • Prioritization and Time Management
  • Repair and Installation
  • Customer Service
  • Reading Wiring Diagrams
  • Electrical Troubleshooting
  • Troubleshooting and Repair
  • System Installation
  • Inventory Management
  • Problem-Solving
  • Courteous and Professional
  • Valid Driver's License
  • Work Order Management
  • OSHA Certification
  • Equipment Oversight
  • Heavy Lifting
  • Teamwork and Coordination
  • Preventative Maintenance
  • Mechanical Background
  • Quality Assurance Controls
  • Training and Development
  • Timely Reports Completion
  • Record Keeping
  • Positive Attitude
  • Quality Assurance Testing
  • Interdepartmental Collaboration
  • Relationship Building
  • Power Tools
  • Accountability and Work Ethic
  • Training and Mentoring
  • Troubleshooting and Diagnostics
  • Following Safety Practices
  • Component Repairs
  • Estimating Abilities
  • Worksite Preparation
  • Construction Knowledge
  • Taking Precise Measurements
  • Inventory Oversight
  • Welding Skills
  • Knowledge of Industry Best Practices
  • Verbal Communication
  • Safety-First Mentality
  • Physical Strength and Stamina
  • Hand and Power Tool Operation
  • Punctual and Dependable
  • Physical Agility and Coordination
  • Heavy Machinery Operation
  • Team Player
  • Attention to Detail
  • Code Compliance
  • Worksite Safety and Maintenance
  • Situational Awareness
  • Superior Work Ethic
  • Recordkeeping Abilities
  • Materials Salvage
  • Incident Reporting
  • Conflict Resolution
  • Hand-Eye Coordination
  • Quality Control
  • Forklift Certification
  • Equipment Inspection
  • Blueprints and Specifications
  • Team Coordination and Oversight
  • Pumps, Fans and Cooling Towers
  • Ventilation and Air Conditioning
  • Duct Sizing and Design
  • Piping and Brazing
  • Appliance Repair
  • Equipment Calibration
  • Team Building
  • Air Compressor Installation
  • Verbal and Written Communication
  • Decision Making
  • Budget Control
  • Blueprint Interpretation
  • Leak Checks
  • Central Plant Background
  • Installation Expert
  • Hazardous Materials Training
  • Certified HVAC Technician
  • Construction Site Safety Training
  • In-Depth Knowledge of Refrigeration Systems
  • Operation and Maintenance Expert
  • Analytical Thinker
  • Defrost Controls
  • Defensive Driving Training
  • Valid NV Driver's License
  • Industrial Refrigeration Systems
  • Component and Capacitor
  • Educated on Charging Principles
  • Excellent Problem Solver
  • Flexible and Adaptable
  • OSHA Compliance
  • Corrective Maintenance
  • Insulation Installation
  • Device Testing
  • Emergency Repairs
  • Equipment Servicing
  • HVAC and Refrigeration Systems
  • Carbon Monoxide Detectors
  • Equipment Configuration
  • Client Needs Assessment
  • Inventory Control
  • Employee Training
  • Environmental Control Systems
  • Safety Procedures
  • Job Site Setup
  • Work Crew Monitoring
  • Defective Parts Disassembly
  • Service Reporting
  • Project Management
Experience
Lead Field Service Technician, 05/2021 to Current
Thermo Fisher Scientific Inc.Doylestown, PA,
  • Responsible for making sure team is completing tasks in adequate time(Time management) and following safety protocols.
  • Completed Onboarding for new hires
  • I have experience driving toter and moving and parking units.
  • Training crew members on daily tasks in (get ready process).
  • Conducting safety meetings and new guidelines to be followed when they are being rolled out by the company.
  • Responsible for ordering materials and doing material inventory.
  • Delegating work to our 3th party vendors on the job site.
  • Enforcing Safety throughout the work place and safety practices to our team members on daily bases.
  • Electrical
  • Rewiring electrical panels
  • Installation of light switches and receptacles.
  • Trouble shooting
  • Checking for continuity
  • Replacement of fixtures
  • DATA/Ethernet
  • Installation of data Jacks
  • Installation of switchboard
  • Installation of Internet and phone lines troubleshooting Switch boards.
  • Framing...
  • Framing walls
  • Installation of doors interior and exterior
  • Replacement of windows
  • Installation of wood panels and drywall.
  • Able to read blue prints to build walls and run electrical wires
  • Plumbing
  • Replacement of water heaters, sinks, toilets, faucets, exhaust fans
  • Soldering copper pipe 2" 4"
  • Work with flex pipe and shark bites fittings
  • HVAC
  • Have EPA License
  • Replacement of compressor, blowers, thermostat, condenser fan motors, contactor, relays, capacitors.
  • Installing new duck work throughout buildings.
  • OSHA training 10hr and 30Hr
  • Additional certificate for HVAC
  • Computer Certification
  • Fork lift, boom lift, scissor lift,
  • Certified
  • Bilingual
  • High school Diploma
  • CPR certified
  • Fire extinguisher type A, B, C certified
  • welder certificate
Field Service Technician, 07/2019 to 05/2021
Tesco Controls, Inc.Bothell, WA,
  • Responsible for submitting 3x5 on weekly basis and reviewing them in daily morning meetings.
  • Looked for quality units to assign to work orders.
  • Responsible for inspecting and signing off monthly safety checklist.
  • Performed monthly inventory counts for units and containers in main yard and drop lots.
  • Responsible for updating expiring scope of work.
  • Responsible for offence and exposure of damaged billing by P/S Mike Goins.
  • Implementing new safety procedures being rolled out by company to crew members.
  • Trained and assisted employees in use of personal protective equipment and communicated safety requirements.
  • Assisted on field for service calls when needed.
Field Service Technician, 03/2017 to 07/2019
Installed Building ProductsLouisville, KY,
  • Set up and tear down unit’s.
  • Set up and tear (flex) units.
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Minimized customer callbacks and equipment failure by reviewing job upon completion.
  • Communicated with vendors, upper management and peers.
  • Trained customers on equipment after installation.
  • Performed annual and preventive system service maintenance.
  • Handled telephone support calls to determine issues and provide solutions.
  • Traveled to multiple field locations on daily basis to bring resolution to any issue customer’s may be having regarding electrical, plumbing, roof leaks, framing and Hvac.
  • Maintained (HVAC) equipment performance by cleaning and lubricating components.
  • Observed field safety protocols to prevent injuries and accidents.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Inspected drives, motors and belts to complete comprehensive maintenance.
Field Supervisor, 08/2014 to 01/2017
Self Employed ServicesCity, STATE,
  • Assisted electrical, plumbing and carpentry, and hvac work
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Operated overhead lifts to move heavy and bulky work materials.
  • Read plans, instructions or specifications to determine work activities.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Logged inventory to track supply counts, organize equipment, and gather important materials.
  • Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
  • Used laser measuring tools to calculate lengths, widths and heights.
  • Controlled traffic to protect work site integrity, crew safety, and general public welfare.
  • Used drills and other power tools safely to complete job tasks.
  • Maintained orderly work environment by removing trash and sweeping up debris.
  • Loaded materials, equipment and tools onto trucks and secured for transport to job sites.
  • Loaded trucks with materials and tools in preparation for transport to job locations.
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.
  • Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
  • Assembled and secured ladders and scaffolding on job sites.
  • Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
  • Assisted roofers with repair work, including nailing insulation and shingles and pouring asphalt.
  • Assembled structural components, replacing parts to meet regulatory
  • Maintained oversight of common areas and offices, monitoring cleanliness by tidying and removing trash.
  • Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
  • Identified safety issues and immediately notified foreman for remediation action.
  • Dug trenches using backhoes to prepare ground for construction projects.
  • Used trowels to spread and smooth freshly poured concrete for patios and sidewalks.
  • Maintained baseline safety knowledge to improve deficient areas and meet code.
  • Directed traffic around construction areas and obstacles to keep road crews safe.
  • Erected scaffolding at job sites and secured equipment before use by team members.
  • Acted as subject matter expert to provide industry insight and assist coworkers.
  • Reviewed blueprints and drawings to better understand project specifications before beginning new assignments.
  • Created and presented work plans for client review.
  • Assessed malfunctioning equipment and repaired parts to keep machinery operational.
  • Utilized electrical, plumbing and HVAC expertise to complete projects and adhere to timelines.
  • Directed traffic in work zones during road resurfacing and pothole patching to prevent accidents and worker injuries.
  • Repaired equipment to keep machines operating efficiently.
  • Resolved equipment issues through basic troubleshooting and escalated critical problems to site manager.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Developed successful resolutions for issues that arose during field operations.
  • Maintained positive vendor relationships and open lines of communication to enable resource availability.
  • Completed projects milestones on time by keeping team members on task and operating with efficiency.
  • Monitored timelines, set up order of operations and managed field schedules.
Education and Training
: Office, Word, Excel, Expected in 03/2020
Durham Technical Community College - Durham, NC
GPA:
: Osha 30 Construction Industry, Expected in 02/2020
Osha 30 - Online ,
GPA:
: HVAC Heating , Expected in 12/2019
Durham Technical Community College - Durham, NC
GPA:
: Welding, Expected in 12/2019
Durham Technical Community College - Durham, NC,
GPA:
: First Aid CPR, Expected in 12/2019
First Web Inc - Online ,
GPA:
: Osha 10 Construction Industry, Expected in 11/2019
USF Health - Online ,
GPA:
: HVAC Installation And Repair, Expected in 04/2019
HVAC Technical Institute - Mount Prospect, IL,
GPA:
: Rigging Awareness, Expected in 01/2013
American Riggers - ,
GPA:
High School Diploma: , Expected in 06/2009
High School - City Of Los Angeles, CA,
GPA:
: HVAC Installation And Repair, Expected in
E.P.A. - Colorado City, AZ,
GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:
English:
Native/ Bilingual
Negotiated:
Certifications
  • Please see attached

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Resume Overview

School Attended

  • Durham Technical Community College
  • Osha 30
  • Durham Technical Community College
  • Durham Technical Community College
  • First Web Inc
  • USF Health
  • HVAC Technical Institute
  • American Riggers
  • High School
  • E.P.A.

Job Titles Held:

  • Lead Field Service Technician
  • Field Service Technician
  • Field Service Technician
  • Field Supervisor

Degrees

  • High School Diploma

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