Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Skills
Efficient and accurate
Organization and efficiency
Professional and polished presentation
PC proficient
Detail-oriented
Service-oriented mindset
Flexible
Multitasking and prioritization
Experience
Lead Cook, 10/2019 to Current Allina Health Systems – Owatonna, MN,
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
Observed and tested food to determine whether food was cooked sufficiently and according to recipes.
Prepared more than 85 dishes per day in fast-paced environment while maintaining high customer satisfaction rate.
Filled specialized menu orders.
Collaborated with team to deliver timely service of items.
Prepped vegetables and other ingredients by washing, chopping and dicing.
Executed proper techniques when preparing menu item ingredients.
Operated all kitchen equipment safely to avoid injuries.
Improved overall kitchen efficiency through organizing and adjustments , leading to better time utilization and less OT.
Monitored food product stock and alerted supervisor when items ran low in time to reorder.
Custodial Services Supervisor, 08/2012 to 03/2015 Abm – Seal Beach, CA,
Collaborated with multiple departments to maximize workflow and efficiency.
Established and implemented new procedures for standard maintenance scheduling.
Delegated daily tasks to employees to manage resources and meet deadlines.
Managed team of employees, daily progress reports and overall project planning.
Implemented improved training procedures to better develop new personnel.
Managed maintenance activities, including supervising staff and inspecting equipment.
Monitored maintenance scheduling and reported maintenance team information to management.
Planned and executed training modules.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Custodial Supervisor, 06/1987 to 03/2015 Emcor Group, Inc. – Everett, WA,
Helped team members use supplies efficiently to achieve department objectives and reduce waste.
Assigned specific tasks to individual team members and evaluated performance.
Wrote and filled reports for all accidents and injuries.
Standardized purchase of all equipment, tools and supplies to control costs.
Monitored project progress to enforce adherence to deadlines and quality standards.
Oversaw supply and tool inventory and replenished supplies, liaising with vendors to obtain cost-effective pricing.
Supervising and monitoring daily performance.
Established and enforced procedures and work standards, promoting team performance and safety.
Receptionist, 04/1998 to 03/2012 Touchstone Communities – San Antonio - Hueb, TX,
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Took accurate messages for staff and management to facilitate open and speedy communication.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Prepared, compiled and filed documents as well as reports presented to various parties.
Sorted incoming mail and directed to correct personnel each day.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Kept reception area clean and organized to offer positive first impression to every visitor.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Provided information to callers and drafted office emails.
Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
Education and Training
High School Diploma: , Expected in 05/1992 Anacostia - Washington DC, GPA:
Managers Serv-Safe Certification: Food Service, Expected in 05/2018 St Vincent De Paul, Next Course - Baltimore Md, GPA:
Lead Inspector: Environmental Services, Expected in 04/2013 Leadtec Services - Towson Md, GPA:
Activities and Honors
Additional Information
I have owned and operated several businesses since i was a teenager. i have provided hair care services, Child care services and house cleaning services. Additionally i have provided letter writing services. i have created custom home and bath and body care products. I have an entrepreneurial spirit. I see a need i do whatever in in my power to close that gap. That passion transfers to your company n the sense that i will do what ever i can to help you succed and progress.
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