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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Skills
  • Processing payments
  • Pharmaceutical sales and services
  • Drug utilization review
  • Manual and automated medication dispensing
  • Drug storage procedures
  • Receiving incoming supplies
  • Data entry
  • Assisting pharmacists
  • Confidentiality and HIPAA
  • Drug inventory management
  • Pharmacy and customer records management
  • Recordkeeping
  • Retail transactions processing
  • Ability to work under pressure
  • Can manage various tasks without loss of composition
Work History
06/2018 to Current
Lead Certified Pharmacy Technician Kroger San Diego, CA,
  • Set up and modified patient profiles in system to include current information such as medications and insurance details
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
  • Generated prescription labels, verifying accuracy of patient and medication information
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
  • Processed over 800 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
  • Stocked, labeled and inventoried medication to keep accurate records
  • Ordered medicines daily to ensure compliance with demands and needs
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products
06/2018 to Current
Bookkeeping Assistant Trek Bicycle Corp Iowa City, IA,
  • Accurately and quickly prepared and delivered bank statements, including statements, deposits and ledgers
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software
  • Verified and submitted timekeeping information for accurate and efficient payroll processing
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers
  • Generated invoices upon receipt of billing information and tracked collection progress
  • Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times
03/2014 to Current
Certified Pharmacy Technician Memorial Hospital Union County Marysville, OH,
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
  • Stocked, labeled and inventoried medication to keep accurate records
  • Set up and modified patient profiles to include current information such as medications and insurance details
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information
  • Collected co-payments or full payments from customers
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles
  • Restocked automated medication dispensing equipment
  • Maintained proper drug storage procedures, registries, and records for controlled drugs
  • Communicated directly with doctors offices via telephone, fax, and email
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
07/2015 to 06/2018
Pharmacy Inventory Specialist Boston Medical Center Boston, MA,
  • Restocked, arranged and organized merchandise in front lanes
  • Managed quality assurance program
  • Adhered to established policies, procedures and compliance for satisfactory audit rating
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
  • Maintained material and stock levels consistent with business requirements while meeting target capital objectives
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
11/2013 to 01/2014
Pharmacy Technician Externship CVS/Pharmacy City, STATE,
  • Restocked automated medication dispensing equipment
  • Deleted prescriptions, refills and counted pills
  • Put away expired medications, identified medications
  • Answered phones
Education
Expected in 07/2009
High School Diploma:
Pablo De La Torriente Brau - Cuba,
GPA:
Expected in 2014
: Pharmacy Technician
Everest Institute - Hialeah, FL,
GPA:
Additional Information

Bilingual English and Spanish

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Resume Overview

School Attended

  • Pablo De La Torriente Brau
  • Everest Institute

Job Titles Held:

  • Lead Certified Pharmacy Technician
  • Bookkeeping Assistant
  • Certified Pharmacy Technician
  • Pharmacy Inventory Specialist
  • Pharmacy Technician Externship

Degrees

  • High School Diploma

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