lead certified medical assistant resume example with 8+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Motivated Certified Medical Assistant with a highly effective communication style. Efficient worker who demonstrates strong time management and prioritization skills.

  • Phlebotomy
  • EKG
  • Allergy Testing
  • Blood Sugars
  • Injections
  • Vitals
  • Verify Insurance
  • Leader Skills
  • Customer Service
  • Efficient and reliable team player
  • Prior Authorization
  • BAC screening/drug screen collection understanding
  • Ecw
  • Eclinical
  • Globodox
  • EMR and Centricity
  • Epic
  • Medical office administration
  • Patient Scheduling
Lindenwold High School Lindenwold, NJ Expected in 2007 High School Diploma : - GPA :
  • Certified Medical Assistant
  • Certified Phlebotomist
  • Certified EKG Technician
Work History
Atlantic Health System - Lead Certified Medical Assistant
, , 06/2019 - Current
  • Prepared and administered medications to alleviate patient symptoms
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Collected and documented patient medical information such as blood pressure and weight
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Reported any unusual or urgent circumstances in patients’ condition or environment immediately to provider
  • Injections
  • Ekg
  • Spirometry
  • Gathered forms, copied insurance cards ,collect patient information for billing and insurance filing
  • Obtained pre- and post-treatment vital signs and weight
  • Entered patient, procedure and equipment into computer system
  • Prepared initial patient charts for admission
  • Assisted physicians in follow-through of care
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Prepared initial patient charts for admission.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained all prescribed laboratory testing.
  • Called and faxed pharmacies to submit prescriptions and refills.
Save-A-Lot - Medical Assistant/ Office Administrative Assistant
, , 10/2016 - 05/2019
  • Prior authorizations
  • Insurance verification
  • Scheduling appointments
  • Scheduling surgeries for surgical center
  • Medical records
  • Answering and taking telephone messages
  • Making schedules for employees
  • Obtained information about patients medical history, drug history, complaints and allergies
  • Preformed clerical duties such as scanning, data entry, answering phones
  • Calling medications into Pharmacy's
  • Maintained clean, healthy and safe environment
  • Appeals
  • Medical Marijuana Program
  • Motor Vehicle Accident Cases
  • Workers Compensation Cases
  • Botox for Headaches
  • Weight Loss
  • Toxicology Collector
  • Sending Specimens To Laboratory's and Labeling
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Managed over 50 patient calls per day
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
  • Taught patients about medications, procedures and care plan instructions
  • Tested and recorded blood glucose levels
Spectrum - Store Manager
, , 11/2015 - 06/2019
  • Completed profit and loss performance reports.
  • Register
  • Returns & Exchanges
  • Customer Service
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Interviewed job candidates and made staffing decisions based upon store need, experience .
  • Managed 12 employees
  • Schedules for employees
  • Decorated store for every Holiday
  • Switched manikins every 2 to 3 days
  • Open and close store
  • Register count on every shift change
  • Ordered clothing from La Fashion Room
Telepoint Inc. - Telemarketer
, , 05/2013 - 12/2020
  • Answered questions with knowledgeable responses.
  • Troubleshot any issues and escalated issues to proper department.
  • Displayed excellent sales skills and understanding of such skills.
  • Overcame objections using friendly, persuasive strategies.
  • Answered inbound telephone calls from interested customers.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Escalated concerns or problem calls to management staff.
  • Assisted with training and orientation of new employees.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Made average of 1000 outbound and inbound calls per day.

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Resume Overview

School Attended

  • Lindenwold High School

Job Titles Held:

  • Lead Certified Medical Assistant
  • Medical Assistant/ Office Administrative Assistant
  • Store Manager
  • Telemarketer


  • High School Diploma

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