, , 100 Montgomery St. 10th Floor (555) 432-1000 , resumesample@example.com Motivated Certified Medical Assistant with a highly effective communication style. Efficient worker who demonstrates strong time management and prioritization skills.
Phlebotomy
EKG
Allergy Testing
Blood Sugars
Injections
Vitals
Verify Insurance
Leader Skills
Customer Service
Efficient and reliable team player
Prior Authorization
BAC screening/drug screen collection understanding
Ecw
Eclinical
Globodox
EMR and Centricity
Epic
Medical office administration
Patient Scheduling
06/2019 to Current Lead Certified Medical Assistant Atlantic Health System | , ,
Prepared and administered medications to alleviate patient symptoms
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
Collected and documented patient medical information such as blood pressure and weight
Assisted with routine checks and diagnostic testing by collecting and processing specimens
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Sanitized, restocked and organized exam rooms and medical equipment
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Performed clerical duties, such as word processing, data entry, answering phones and filing
Reported any unusual or urgent circumstances in patients’ condition or environment immediately to provider
Injections
Ekg
Spirometry
Gathered forms, copied insurance cards ,collect patient information for billing and insurance filing
Obtained pre- and post-treatment vital signs and weight
Entered patient, procedure and equipment into computer system
Prepared initial patient charts for admission
Assisted physicians in follow-through of care
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Prepared initial patient charts for admission.
Documented vital signs and health history for patients in clinic and hospital environments.
Verified appropriate lab couriers picked up collected lab specimens.
Obtained all prescribed laboratory testing.
Called and faxed pharmacies to submit prescriptions and refills.
10/2016 to 05/2019 Medical Assistant/ Office Administrative Assistant Save-A-Lot | , ,
Prior authorizations
Insurance verification
Scheduling appointments
Scheduling surgeries for surgical center
Medical records
Answering and taking telephone messages
Making schedules for employees
Obtained information about patients medical history, drug history, complaints and allergies
Preformed clerical duties such as scanning, data entry, answering phones
Calling medications into Pharmacy's
Maintained clean, healthy and safe environment
Appeals
Medical Marijuana Program
Motor Vehicle Accident Cases
Workers Compensation Cases
Botox for Headaches
Weight Loss
Toxicology Collector
Sending Specimens To Laboratory's and Labeling
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Managed over 50 patient calls per day
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
Taught patients about medications, procedures and care plan instructions
Tested and recorded blood glucose levels
11/2015 to 06/2019 Store Manager Spectrum | , ,
Completed profit and loss performance reports.
Register
Returns & Exchanges
Customer Service
Trained and developed new associates on POS system and key sales tactics, which improved process flows.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Interviewed job candidates and made staffing decisions based upon store need, experience .
Managed 12 employees
Schedules for employees
Decorated store for every Holiday
Switched manikins every 2 to 3 days
Open and close store
Register count on every shift change
Ordered clothing from La Fashion Room
05/2013 to 12/2020 Telemarketer Telepoint Inc. | , ,
Answered questions with knowledgeable responses.
Troubleshot any issues and escalated issues to proper department.
Displayed excellent sales skills and understanding of such skills.
Overcame objections using friendly, persuasive strategies.
Answered inbound telephone calls from interested customers.
Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Escalated concerns or problem calls to management staff.
Assisted with training and orientation of new employees.
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Made average of 1000 outbound and inbound calls per day.
Expected in 2007 High School Diploma | Lindenwold High School , Lindenwold , NJ GPA:
Certified Medical Assistant
Certified Phlebotomist
Certified EKG Technician
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