Lead Behavior Counselor resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Dedicated and focused supervisor with over 10 years experience who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
  • Effective communicator
  • Exceptional problem solver
  • Professional and mature
  • Natural leader
  • Calm under pressure
  • Supervision and training
  • Group behavior and dynamics
  • Sound judgment
Successfully spearheaded the implementation at multiple facilities of the standardized "Sanctuary Model" by surpassing the two year requirements of: daily community meetings with both staff and clients, a full understanding of the trauma-based approach throughout the entire facility, revamp the entire social skills lessons to incorporate sanctuary standards.
11/2009 to 2012 Lead Behavior Counselor State Of Massachusetts | Stoneham, MA,
  • Develop and implement educational social skills lessons, therapeutic recreational activities, and behavior plans while incorporating the Sanctuary Philosophy into each aspect.
  • Facilitate weekly meetings with Behavioral Counselors to ensure consistent coordination and delivery of services, Provide direct supervision to the Behavior Counselors daily; overseeing the use of therapeutic/sanctuary based plans, continual meetings taking place between Behavior Counselors and students, documentation is completed correctly, and meet with supervisor regularly to maintain open communication.
  • Monitor and manage classroom behaviors to ensure client safety.
  • Complete job related reports, notes, and documentation such as; recording students behavior and progress, daily point sheets, daily percentages, positive days earned for all students, weekly meetings with homeroom students reviewing weekly progress/expectations, and weekly update on each students progress in social skills.
  • Develop and maintain effective working relationships to ensure quality, seamless service for all clients.
  • Assist in maintaining a safe environment for all students using effective behavior management techniques.
  • Sanctuary Point Person-attend monthly core meetings, update team on current core topics and receive feedback , lead implementation of Sanctuary Philosophy in all aspects of the program, along with maintaining the momentum of the Sanctuary Philosophy on a daily basis.
  • Mentor for new and current staff.
  • SCM certified along with maintaining CPR and First Aid certifications.
  • Supervisor: Dennis Williams XXX-397-5630
2006 to 2010 Assistant Unit Director Milio's Sandwiches | Madison, WI,
  • Supervise the counseling staff of a secure unit for juvenile delinquent females; oversee as well as develop individual service plans, monthly updates, court summaries, behavior modification charts, health and safety plans, and restrictive procedure plans.
  • Manage all aspects of medication management within the unit.
  • Ensure that the daily rules/routine are being adhered to and provide assistance/support to both staff and residents when needed.
  • Assist residents in learning appropriate daily and independent living skills; run therapeutic groups to aid individuals with mental and behavioral diagnoses.
  • Maintain contact with resident families, caseworkers, and probation officers on a consistent basis, along with being an agency representative at court hearings.
  • Utilize critical thinking and problem solving skills on a consistent basis; demonstrate the ability to work well under stressful situations.
  • Certified in Safe Crisis Management and CPR/First Aid
  • Supervisor:Clinical Director-Stacey Green (XXX) 449-5351
07/2001 to 2006 Coordinator of Assisted Living The Regency Suites | City, STATE,
  • Managed assisted living program to comply with state regulations.
  • Supervised personal care staff: Interview, train, schedule, monitor call-offs, and maintained employee files.
  • Provided customer service for residents and their families.
  • Instilled team leadership among the personal care staff.
  • Supervisor: Vice President- Melanie Titzel (XXX)454-2222
1998 to 05/2001 Crew Member Arby's Restaurant | City, STATE,
  • Front-line cashier, drive-thru, back line, fry station, closer and weekend opener.
  • Manager: Karen Schzmanski (XXX)833-0627.
Expected in 2005 | Gannon University, Erie, Pa GPA:
Some college course work completed
Expected in 2002 Cosmetology Diploma | Cosmetology Toni&Guy Hairdressing Academy, Erie, Pa GPA:
Learned skills needed to prepare individuals for state boards such as: hair cutting, color, manicures, pedicures, waxing, facials, perms, and the theory and history behind each skill.
Expected in 2001 High School Diploma | Academics-Honors Northwest Pa Collegiate Academy, Erie, Pa GPA:
 An academic based high school that was geared towards preparing students for college. I acquired such awards as the honor roll throughout my high school career.
Most of the extracurricular activities that I was involved in occurred during my high school years. I was involved in such things like: student council, womens chamber singers, and drama club.
Additional Information
  • Most of the extracurricular activities that I was involved in occurred during my high school years. I was involved in such things like: student council, women's chamber singers, and drama club.
Computer: Microsoft, Excel, Powerpoint
Past certifications retained: CPR, First Aid, Safe Crisis Management
Administrative: Maintained precise documentation per state regulations on client, employee, medication, etc. paperwork.

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Resume Overview

School Attended

  • Gannon University
  • Toni&Guy Hairdressing Academy
  • Northwest Pa Collegiate Academy

Job Titles Held:

  • Lead Behavior Counselor
  • Assistant Unit Director
  • Coordinator of Assisted Living
  • Crew Member


  • Cosmetology Diploma
  • High School Diploma

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