lead audio visual installation technician resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Accomplished records manager with a high degree of professionalism and strong problem resolution capabilities. Motivated account manger with a verifiable record of accurate auditing of records and skill in working with customers, vendors and management. Self motivated to offer a strong work ethic and determination to complete tasks in a timely manner. Accurate and detailed with computer and customer relations knowledge. Experienced with processes and managing vendor relations.
Highlights
Fiscal budgeting knowledge
Accounting operations professional
Complex problem solving
Expert in customer relations
Excellent managerial techniques
Accounts receivable professional
Adobe software
Strong communication skills
Effective time management
Windows Office program proficient
Experience
Lead Audio-Visual Installation Technician, 04/2014 to Current Vse Corporation – Wilmington, NC,
Responsible for troubleshooting and maintenance of audio, video control systems, network installations and security systems.
Helped residential and commercial clients maximize, standardize and protect the value of their AV Technological investments.
Supervise plans and schedules the operations departmental resources to ensure cost effective and timely use of personnel and equipment.
Processed an average of 10 invoices per month for this business.
Reduced time and costs and increased efficiency by introducing new accounting procedures.
Calculated figures such as discounts, percentage allocations and credits.
Suggested process improvements to secure prompt and regular receipts for the business.
Researched and resolved billing and invoice problems.
Opened and assigned new client accounts.
Sr. Freedom of Information Act (FOIA) Analyst, 02/2013 to 02/2014 Presently -ManTech International Corporation – City, STATE,
Provide recommendations for change or improvement to Government representatives and senior individuals
Reviewing records and FOIA requests to prepare documents for the customer for future submission to legal courts.
Review of files for final processing, ensuring appropriate exemptions are applied and FOIA/PA policies, procedures, processes and guidelines are followed.
Recognize and segregate various types of non-disclosure information contained within a wide range of government/agency records.
Work with agency experts in conducting secondary searches and reviews when appeals to final denials are received.
Communicate and provide project reporting as required to upper management and the customer.
Prepare legal defensible proposals to withhold and/or deny all or part of agency records for submission to agency offices for final review.
Handle FOIA requests in a timely manner and in accordance with FOIA regulations.
Aviation Technician, 07/2012 to 09/2012 United States Navy USN – City, STATE,
Stationed at the Training Command to complete basic training prior to attending A- School for training as an AT.
Base Records Manager, 09/2005 to 08/2011 Avaya Government Solutions - Onizuka Air Force Station – City, STATE,
Promote and oversee the Air Force Records Management program at Onizuka Air Force Base.
Manage automated AFRIMS (Air Force Records Information Management System) Program base wide.
I ensure all records are identified in accordance with Air Force policies.
Manage 21 organization accounts consisting of 63 Record Custodians (RC) and 21 Chief of Office Records (COR) personnel.
Trained all 84 personnel on the proper handling and security of vital records pertaining to the Freedom of Information Act (FOIA) Privacy Act (PA) material and on the proper procedures, policies and guidelines.
I provide training to implement policy/procedures are in compliance with federal guidelines and acquisition regulations.
I act as a liaison for our Major Command (MAJCOM) for gaining permissions for account personnel to gain access to various restricted network drives.
I systematize and consolidate records in AFRIMS and on network drives.
I conduct quarterly checklist audits to ensure record data is current and complete.
I process records that require staging at the National Archive Records Association (NARA) and 50th Space Wing Command (50SW).
I evaluate disposal reports to ensure all accessions listed are properly scheduled and eligible for disposal; Conduct annual Staff Assisted Visit (SAV) for each office with an AFRIMS account.
I am able to review complex data from multiple sources and determine relevant information to a given situation.
Contacting vendors for follow ups for contracts with staff to ensure proper invoicing procedures were completed.
Created purchase requests for equipment need for the office.
Completed follow ups with vendors to receive status updates.
I achieved successful grading during the 50th Space Wing Command Section SAV.
Education
Associates Degree: Liberal Arts, Expected in 12/05 to Chabot College - Hayward, California GPA: Liberal Arts
High School Diploma: , Expected in 06/96 to Fremont High School - Sunnyvale, California GPA:
Skills
Government policy and procedures ,Air Force Agency Systems, Adobe Knowledge, Microsoft Excel and Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
Additional Information
2009 Professional Performer Merit Award - Presented by Nortel Government Solutions
2009 Professional Performer Award - Presented by 50th Space Wing Operations Group
2008 Gold Achiever Award - Presented by 50th Space Wing Commander
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