LiveCareer-Resume

laundry worker resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Friendly, outgoing and professional in every interaction. Quick-thinking Dental Assistant Intern with experience scheduling appointments, filing records, charting tooth decay and maintaining dental equipment. Precise communicator skilled at working with dental team staff, entering patient data with accuracy and maintaining confidentiality.

Education
Little Rock School of Dental Assisting Little Rock, AR, Expected in 09/2020 Registered Dental Assistant : Dental Assisting - GPA :
Murfreesboro High School Murfreesboro, AR Expected in 05/2014 High School Diploma : - GPA :
University of Arkansas Community College-Hope Hope, AR Expected in 2016- Present : Forensic Psychology - GPA :
Henderson State University Arkadelphia, AR Expected in Transferred 2016 : Counseling Psychology - GPA :
Skills
  • Equipment sterilization
  • Post-Surgery Patient Care
  • Take Patient Impressions
  • HIPAA Knowledge
  • Patient Education
  • Treatment Room Cleanup
  • Patient Intake Procedures
  • Strong Communication Skills
  • Patient Relations
  • Electronic Charting
  • Full Mouth Radiographs
  • Dental Impressions
  • X-Rays
  • Dental Hygiene
  • Appointment setting
  • Infection Control
  • Quality Assurance Controls
  • Performance improvement
  • Payment processing
  • Logging call information
  • Verbal and written communication
  • Call center operations
  • Reports and documents
  • Good telephone etiquette
  • Documentation skill
  • Prepare Tray Set-up
  • Hazardous materials handling
  • Problem-solving skills
  • Pre-Surgery Patient Prep
  • Take/Monitor Patient Vitals
  • Take and Process X-Ray Film
  • Delivering patient personal oral hygiene instructions
  • Patient Chart Filing
  • Chairside assisting
  • Local anesthetic proficiency
  • Patient Data Gathering
  • Infection Control Proficiency
  • Data Confidentiality Measures
  • Team collaboration
  • Treatment room cleanup
  • Data confidentiality measures
  • Patient Safety
  • Dental staff assistance
  • Client Communication
  • Professional Telephone Voice
  • Calm disposition
  • Complaint resolution
  • Receipt and refund issuance
  • Organization
Certifications
  • First Aid/CPR Certified
  • Nitrous Oxide Certified
  • Bloodborne Pathogens Certified
  • Telecommunications Certified
  • Certified Dental Assistant
Work History
Capital Health Services - The Oaks Of West Kettering - Laundry Worker
Dayton, OH, 04/2020 - 06/2020
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Folded laundry after washing and drying and transported to staging area.
  • Kept detailed equipment service records for employee reference.
  • Applied chemicals, sanitizers and powders safely and correctly.
  • Adjusted settings for machines because of different fabric needs and took care of valuable linens, wool and other items.
  • Followed CDC guidelines on sterilization amid the Covid-19 pandemic
Redpeak Properties - Assistant Manager
Thornton, CO, 08/2014 - 01/2020
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Cashed out jackpots of up to $300 and processed proper tax forms to uphold legal requirements.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Checked prices for customers and processed items sold by scanning barcodes.
Sykes Enterprises Inc. - Call Center Customer Service Representative-sales
City, STATE, 09/2016 - 05/2017
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Effectively managed high-volume of inbound and outbound customer calls.
  • Responded to average of 100 calls on behavior helpline during each shift.
  • Applied analytical and problem-solving skills to troubleshoot devices and technical issues.
  • Communicated with customers to assess and address individual needs, providing timely and quality support.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.

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Resume Overview

School Attended

  • Little Rock School of Dental Assisting
  • Murfreesboro High School
  • University of Arkansas Community College-Hope
  • Henderson State University

Job Titles Held:

  • Laundry Worker
  • Assistant Manager
  • Call Center Customer Service Representative-sales

Degrees

  • Registered Dental Assistant
  • High School Diploma
  • 2016- Present
  • Transferred 2016

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