laundry supervisor resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Enthusiastic Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

  • Department Coordination
  • Staff Evaluations
  • Cleaning Practices
  • Procedure Implementation
  • Problem-Solving
  • Facilities Inspection
  • Complaints Handling
  • Stock Inventory Management
  • Equipment Purchasing
  • Equipment Maintenance
  • Problem Solving
  • Clear Communication
  • Stock Planning
  • Decision Making
  • Staff Training and Development
  • Customer Relationship Management
  • Supply Inventory Management
  • Guest Relations
  • Employee Training
  • Customer Service-Focused
  • Expense Tracking
  • Freight Labeling
  • Shipping and Receiving
  • Safety Procedures
  • Forklift Operation
  • Teamwork and Collaboration
  • Heavy Lifting
  • Equipment Operation
  • Staff Training
  • Warehouse Tools Operation
  • Material Handling
  • Wrapping and Boxing
  • Forklift Certified
  • Quality Control
  • Inventory Organization
  • Warehouse Operations
  • Materials Handling and Transport
  • Customer Service
  • Order Fulfillment
  • Product Packaging
  • Shipment Receiving
  • Motivated Team Player
  • Handheld Scanner
  • Route Delivery
  • Barcode Scanning
  • Flexible Schedule
  • Friendly, Positive Attitude
  • Critical Thinking
  • Reliable & Trustworthy
01/2019 to Current
Laundry Supervisor Four Seasons Hotels Inc Milan, TN,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Verified each completed room against standard plans to maintain consistency.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Provided insight and information to management regarding onsite improvement project specifications.
  • Safely and efficiently finished repairs while supporting team members with tasks.
  • Completed [Action] and [Action] to maintain operations throughout entire facility.
01/2013 to 12/2018
Assembler Bergaila Pittsburgh, PA,
  • Completed accurate assembly work by positioning and aligning components.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Utilized templates and read measurements to position parts and subassemblies.
  • Performed visual and mechanical quality verifications to meet customer specifications.
  • Operated precision tools and equipment to perform dimensions without error.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Worked at fast and steady pace to meet production goals.
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
  • Followed safety procedures while working in noisy and dusty environments to operate maClairees and tools.
  • Conducted visual inspections and checked for product defects.
  • Operated air, manual and hydraulic tools to put together and align assemblies.
  • Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.
  • Followed safety and quality requirements every day.
  • Used operational knowledge of systems, parts and components to solve problems arising during assembly.
  • Used hand and power tools to assemble products.
  • Monitored functioning of all equipment.
  • Worked with operations and engineering teams to report on quality issues and enact successful resolutions.
  • Put together up to [Number] products during each shift.
  • Stripped wires, crimped cable by hand and soldered connections to complete assemblies.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Maximized efficiency to save time and reduce waste.
  • Kept eye on material levels, counted supplies and restocked components to maintain production.
  • Read tape measures, drawings, diagrams and specifications for correct assembly.
  • Prepared products for shipment by packing, labeling and stacking boxes.
  • Documented actions by completing production and quality forms.
  • Trained new employees on [Type] and [Type] positions to support team efficiency.
  • Picked orders and prepared for shipping and receiving of incoming products.
  • Kept accurate and correct records to inform management of low supply or damaged items.
  • Formed assemblies and subassemblies using basic and advanced tools.
  • Set up and operated greasing equipment to lubricate components, sub-assemblies or assemblies.
  • Rotated through series of different stations based on team needs.
  • Stacked labeled packages onto pallets and wrapped with shrink wrap to prepare for shipping.
  • Used [Type] maClaireery safely and according to manufacturer instructions to prevent workplace accidents.
  • Packaged [Number]+ completed products per day and efficiently prepared shipments.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
10/2010 to 12/2012
Warehouse Employee/Delivery Helper Blain Supply, Inc. Urbana, IL,
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Notified customers of delays to decrease calls to support.
  • Directed and balanced loads to reduce on-road incidents.
  • Maintained accurate inventory of products and materials using [Software].
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Used ladders and pallet jacks to load and unload merchandise weighing up to [Number] pounds.
  • Shrink-wrapped products on over [Number] pallets per day.
  • Assisted sorters by loading trucks with assigned packages for routes.
  • Scanned [Number] packages per day to verify proper shipping information.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
  • Organized storage areas to maximize movement and minimize labor.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image.
  • Obtained required documentation to process shipments and support movement.
  • Input weights, charges, discrepancies and other data in [Software].
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Reviewed and monitored vendor shipping services and processes to avoid surprises in how and when warehouse received deliveries.
11/1999 to 06/2003
Warehouse Associate Office Depot, Business Solutions Division City, STATE,
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Operated forklifts to fill or empty overhead spaces.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Filed requisitions for out of stock items and supplies.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
Education and Training
Expected in 09/1996 to to
High School Diploma:
Polytechnic High School - Long Beach, CA

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Resume Overview

School Attended

  • Polytechnic High School

Job Titles Held:

  • Laundry Supervisor
  • Assembler
  • Warehouse Employee/Delivery Helper
  • Warehouse Associate


  • High School Diploma

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