landfill operations manager resume example with 10+ years of experience
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.
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- Managed day to day operations of the Landfill
- Managed day to day operations of the Marshall Transfer Station
- Forecasting and budgeting
- Maintained all the day to day paperwork for DNR and operations.
- Temporarily managed the Hauling company out of Central Mo Landfill
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Addressed customer concerns with suitable solutions.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Enforced federal, state, local and company rules for safety and operations.
- Monitored resource use to achieve set goals within budget constraints.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Planned delivery routing, team workflows and promotional initiatives.
- Conducted periodic assessments to evaluate company's financial performance.
- Controlled departmental facilities use and approved requests for repairs or improvements.
- Built strong operational teams to meet process and production demands.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Conducted employee observations and documented findings.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Supported accident investigations and prepared related paperwork.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Responded to information requests from superiors, providing specific documentation.
- Managed day to day operations of the transfer station
- Dispatched container deliveries and pick ups
- Mage sure all trailers were loaded and all the trash was off the floor every day and the floor was cleaned.
- Enforced federal, state, local and company rules for safety and operations.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Planned delivery routing, team workflows and promotional initiatives.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Managed scheduling, training and inventory control.
- Supported accident investigations and prepared related paperwork.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Kept detailed and updated records of calls in physical and electronic databases.
- Answered customer requests with information about product availability, shipping information and status updates.
- Managed daily delivery and work schedules to maximize coverage.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Communicated with individuals within inbound call center setting to complete dispatch support for [Type] calls.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
- Certified Solid Waste Technician MDNR
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Resume Overview
School Attended
- Marshall High School
Job Titles Held:
- Landfill Operations Manager
- Operations Manager
- Dispatcher
Degrees
- High School Diploma
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