LiveCareer-Resume

laboratory operations specialist resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Forward-thinking Operations Specialist bringing 5+ years of expertise in Lab Operations with work experience on both the front and back end. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Team player offering support to any department in need. Always striving to improve my knowledge and skill set.

Skills
  • Medical Laboratory Knowledge
  • Electronic Medical Record Software
  • Knowledge of CLIA Laws and Regulations
  • NCIC Certified
  • Knowledge of HIPAA and OSHA
  • Healthcare Insurance/Medical Billing
  • MS Office Suite
  • First Aid/CPR
  • Data Entry
  • Training & Development
  • Licensed and Certified Phlebotomist
  • Interviewing Potential New Hires
  • New Hire Onboarding
  • Supply Ordering/Inventory
Experience
Laboratory Operations Specialist/Interim Manager, 07/2021 to Current
Ispecimen Inc.Lexington, MA,
  • Run daily reports of certified lab results and entering encounters into the EMR.
  • Compile weekly, monthly, and quarterly summary reports of audit findings.
  • Participate in weekly meetings with Lab Operations, Compliance, Billing, and more.
  • Provide frequent updates and reports of findings to the Manager of Compliance and the Manager of Lab Services.
  • Develop, implement, and coordinate corrective action proposals and plans.
  • Assist the Manager of Lab Compliance and Manager of Lab services with training and education of each center.
  • Work with the Billing department on all Lab related billing needs.
  • Visit clinics to address concerns and conduct on-site training.

Interim Manager:

  • Approve invoices and work with the Finance department to discuss P&L.
  • Run all lab related meetings and trainings.
  • Create quarterly lab Compliance reports.
  • Create quarterly lab Finance reports.
  • Create training materials to issue to clinics.
  • Assist with the planning and implementation of upcoming expansions.
  • Monitor lab volume, trends, and changes.
Phlebotomy Technician, 06/2019 to 07/2021
Trihealth, Inc.Fairfield, OH,
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Used multiple electronic medical software to conduct patient intakes and send correspondence.
  • Obtain medical histories and measure vital signs.
911 Emergency Dispatcher/911 Telecommunicator, 10/2016 to 06/2019
VacasaTaos, NM,
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Dispatched calls to relevant police, fire or medical response personnel.
  • Used radio, telephone and computer system to update first responders with new information.
  • Completed investigations of security incidents and wrote reports for permanent record.
  • Assisted departments with special requests for assistance and BOLOs.
  • Certified in CPR to provide First Point of Contact emergency assistance to callers.
  • Submitted accurate and timely daily reports, forms and other documentation.
Lead Phlebotomy Technician, 07/2014 to 10/2016
Hillcrest Memorial HospitalCity, STATE,
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Obtain medical histories and measure vital signs.
  • Used multiple electronic medical softwares.
  • Help train Students during their Clinicals for Greenville Technical College.
  • Participate in interviews for potential new hires.
  • Trained and supervised phlebotomists and lab assistants.
  • Directed activities of phlebotomy department.
  • Developed schedules for orders, draws and processing of blood samples.
  • Monitored logs to verify adherence to draw and testing schedules.
  • Processed client payments and collected appropriate billing information.
Education and Training
: Phlebotomy, Expected in 07/2014 to Greenville Technical College - Greenville, SC
GPA:
High School Diploma: , Expected in 05/2012 to James F. Byrnes High School - Duncan, SC
GPA:
Certifications
  • Certified Phlebotomist, ASCP
  • Licensed Phlebotomist, Greenville Technical College
  • Certified NCIC
  • Certified Emergency Medical Dispatch
  • Certified Telecommunications Officer
  • Certified CPR
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Resume Overview

School Attended

  • Greenville Technical College
  • James F. Byrnes High School

Job Titles Held:

  • Laboratory Operations Specialist/Interim Manager
  • Phlebotomy Technician
  • 911 Emergency Dispatcher/911 Telecommunicator
  • Lead Phlebotomy Technician

Degrees

  • High School Diploma

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