Laboratory Director Resume Example Testamerica Laboratories

LABORATORY DIRECTOR

Executive Profile

Over 25 years of experience in environmental regulatory compliance and analytical chemistry industry with a consistent record of leadership, quality and exceeding goals. Practiced in developing and leading programs that exceed expectations for throughput, quality, efficiency, safety and customer service. Experienced in strategic planning, project management, quality assurance, data interpretation, environmental regulatory requirements, chemical and radiological safety. Extensive experience working independently and in multi discipline teams. A hands-on leader able to mentor and motivate staff to new levels of performance.

Skill Highlights

Project management
Leadership/communication skills
Business operations organization
Client account management

Employee relations
Self-motivated
Customer-oriented
Regulatory Affairs

Core Accomplishments

Raised our job on time success rate by ~25%
Our laboratory exceeded budget profit margin by ~$200,000
We were a finalist for business unit of the year
Personally developed and managed ~$1M in client revenue annually
Developed and implemented a broad range radiological safety program for two laboratories
Single handedly decommissioned a facility to State of Colorado regulations to release building back to general public use, saving the company thousands in consulting fees
Coordinated the chemical safety program for 5 years with no OSHA reportable incidents or near misses
Successful local implementation leader for a major laboratory software installation

Professional Experience

TestAmerica LaboratoriesNovember 2012 to January 2015Laboratory Director
Corpus Christi, TX

Responsible for supervision of all aspects of a multi-million dollar laboratory; including production, quality assurance, budget and invoicing, health and safety, client relations, technical direction and corporate senior leadership team member.

Through teambuilding, emphasizing quality and customer service our multi-million dollar laboratory exceeded budget profit margin by ~$200,000 for FY2013.
We were a finalist for TestAmerica's business unit of the year for 2013.
With a continued emphasis of efficiency, throughput and meeting the client's needs along with the foundations of the previous year, we eliminated 28 redundant or outdated methods and raised our job on time success rate to greater than 80% for 2014.

TestAmerica LaboratoriesApril 2009 to March 2013Customer Service Manager
Corpus Christi, TX

Responsible for management of the laboratory's client base, supervision of local and virtual project management and sample custodian staff, client conflict resolution, management of client projects, external/internal sales support and continued limited local system maintenance.

Applying a "service first" attitude with attention to detail and timely communication, we anticipated client's needs by offering analytical solutions and support.
Spearheaded conflict resolution, management of client projects, external/internal sales support, earning long term customer support and loyalty.

TestAmerica/Severn Trent LaboratoriesJune 2001 to April 2009Project Manager
Corpus Christi, TX

Responsible for management of client projects including quotation, set up, coordination of sampling events and analyses, final report production, invoicing, internal sales growth.

With the aim of delighting my client's, I became a "team member" through communication, planning and attention to detail resulting in personally developing and managing ~$1M in client revenue annually.
Applied teamwork and project management skills to be the local implementation leader for a major laboratory software installation 2004.

Severn Trent LaboratoriesMarch 2000 to May 2001Radiation Safety Officer & Project Manager
Arvada, CO

Responsible for radiological health and safety of staff and management of all radioactive material from receipt to disposal as well as management of DOE projects including quoting, set up, sampling event and coordination of analyses, final report production and invoicing.

For the protection of our facility and the general public I coordinated all of the stakeholders for radiological health and safety using training, teamwork and explicit standard operating procedures to monitor the staff and management of all radioactive material from receipt to disposal.
Utilizing my radiological and project management knowledge and relationships for management of DOE client projects to successful conclusions.
We performed significant analytical support for the decontamination and closure of many federal sites including Rocky Flats in Denver, CO.

Severn Trent/Core LaboratoriesApril 1996 to February 2000Radiation Safety Officer, EHS & Project Manager
Aurora, CO

Coordinated radiological health and safety using training, teamwork and explicit standard operating procedures to monitor the staff and management of all radioactive material from receipt to disposal
Coordinated the chemical safety program for the facility with no OSHA reportable incidents for 5 years
Managed client projects from planning, implementation, analysis to successful conclusions
We performed significant analytical support for the decontamination and closure of many federal sites including several uranium mine sites in Colorado and New Mexico
Decommissioned our facility to State of Colorado regulations to release building back to general public use, saving the company thousands in consulting fees.

Core LaboratoriesJuly 1987 to April 1996Laboratory Supervisor and Analyst
Aurora, CO

Led a department of chemists analyzing soil, water and other materials for heavy metals as per applicable EPA methodologies with superior quality and accuracy.

Education

Fort Lewis College1986BS: GeologyDurango, CO

Unofficial minor in chemistry.

Radiation Safety Associates, Inc.199540 hour Certification: Radiation Safety Officer (RSO)CT

Personal Information

I am driven for excellence, a problem solver and quality minded with excellent customer service skills. I enjoy developing long term relationships with my clients and staff for mutual benefit.

Skills

attention to detail, budget, coaching, conflict resolution, consulting, client, customer service, customer support, efficiency, innovation, team building, leadership development, managing, materials, materials management, profit, project management, quality, safety, sales support, teamwork, relationship builder

Additional Information

I enjoy reading, running, homebrewing, home remodeling and being active in my church.

Resume Overview

Companies Worked For:

TestAmerica Laboratories
TestAmerica/Severn Trent Laboratories
Severn Trent Laboratories
Severn Trent/Core Laboratories
Core Laboratories

School Attended

Fort Lewis College
Radiation Safety Associates, Inc.

Job Titles Held:

Laboratory Director
Customer Service Manager
Project Manager
Radiation Safety Officer & Project Manager
Radiation Safety Officer, EHS & Project Manager
Laboratory Supervisor and Analyst

Degrees

BS : Geology
40 hour Certification : Radiation Safety Officer (RSO)

Laboratory Director Resume Example

Resume Score: 90%

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