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laboratory clerk and phlebotomist resume example with 4+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Experience
01/2010 to 06/2013 Laboratory Clerk And Phlebotomist Carlie C's Iga | Dunn, NC,
  • Assisted pathology (Pathologist) Department with transferring deceased infants to mortuary or funeral home facility;
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Kept laboratory in compliance with all applicable guidelines and laws.
  • Processed patient specimens according to priority and documented results.
  • Stored, transported and submitted urinalysis samples.
  • Routinely retracted patient throat cultures and prepared for lab submission.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Assisted pathology team with skilled analyses by preparing tissue samples.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Logged patient information and recorded results into system using MediTech and Cerner.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Received and routed business correspondence to correct departments and staff members.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Maintained privacy of patients’ information.
  • Transported patients to and from different departments.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Participated in facility surveys and inspections made by authorized governmental agencies.
  • Administered job knowledge assessments and competency testing for certification-level training.
11/2008 to 02/2009 Medical Assistant Extern Marcus And Millichap | Las Vegas, NV,
  • Recorded and documented medical history, vital signs and information such as test results in medical records, prepared treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Prepare and administer medications as directed by physician, Scheduling and confirm patient diagnostic appointments, surgeries and medical consultations.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collected histories, vitals and current compliants via patient interviews.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Prepared and administered medications to alleviate patient symptoms.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Adhered to strict document deadlines for charting and other paperwork.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Measured patient spirometry.
  • Operated cardiac imaging and monitoring equipment.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Measured patient pulse oximetry.
  • Assisted physicians in follow-through of care.
  • Offered age-appropriate patient care before, during and after exams.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Entered patient, procedure and equipment into computer system.
  • Obtained pre- and post-treatment vital signs and weight.
  • Scheduled and accompanied clients to medical appointments.
  • Escorted patients to examination rooms.
08/2002 to 01/2003 Cashier McDonald's | City, STATE,
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Pleasantly and courteously interacted with customers to deliver quality service..
  • Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons.
  • Processed payments and counted change to complete transactions.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Performed all position responsibilities accurately and in timely manner
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Filled and mixed soft drinks, water and iced beverages.
  • Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
  • Developed loyal clientele through friendly interactions, positive attitude and prompt assistance.
  • Reported to all shifts dressed neatly in uniform and wearing minimal jewelry, adhering to company standards.
  • Prepared hot beverages, including coffee and tea according to customer requests.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
11/2001 to 01/2002 Certified Nursing Assistant Student Delano Skilled Nursing Facility | City, STATE,
  • Answer patients' call signals, turn and reposition bedridden patients, alone or with assistance to prevent bedsores.
  • Bathe, groom, shave, and dressed patients, clean rooms and change linens.
  • Provide patient care by supplying and emptying bed pans, applying dressings and supervising exercise routines, feed patients who were unable to feed themselves, observe patients' conditions, measuring and recording food and liquid intake and output, vital signs, and report changes to a professional staff.
  • Provide patients with help walking, exercising, and moving in and out of bed.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Registered Nurse informed of changes.
  • Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
06/2001 to 09/2001 Real Estate Assistant Re/Max Baja Realty | City, STATE,
  • Managed production of sales listings by coordinating with agents and property vendors to coordinate high-quality work.
  • Monitored territory and capitalized on potential sales opportunities by contacting owners and setting up meetings.
  • Kept contacts organized with office system to maintain readiness for future mailings.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Drafted professional business memos, letters and marketing copy to support business objectives and growth.
  • Organized international and domestic travel arrangements for up to 15 staff members, including all transportation and hotel stays.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
  • Received and routed business correspondence to correct departments and staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Work History
02/2010 to 07/2013 Laboratory Clerk Delano Medical Regional Center | Delano, CA
  • Assisted pathology (Pathologist) Department with transferring deceased infants to mortuary or funeral home facility; Prepared and properly store specimen such as blood or surgery specimens; Collected blood and tissue samples from patients, logged specimens and other laboratories prepared testing; Set up, adjusted, maintained, and cleaned medical laboratory equipment; Obtained specimens; Recorder patients' medical histories, vital statistics and information such as test results in medical records; Obtain medical information and measured their vital signs, weight, and height; Cleaned and sterilized instruments and disposed of contaminated supplies; Retrieve patient medical records for physicians, technicians, or other medical personnel; Release information to individuals and agencies according to regulations; Processed patient admission and discharged documents; Received and routed messages and document such as laboratory results to appropriate staff; Transmitted correspondence and medical records by mail, e-mail or fax; Maintained medical records.
to Medical Assistant James Foster Campbell M.D | Bakersfield, CA
  • Recorded and documented medical history, vital signs and information such as test results in medical records, prepared treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Prepare and administer medications as directed by physician, Scheduling and confirm patient diagnostic appointments, surgeries and medical consultations.
to Nursing Assistant Delano Skilled Nursing Facility | Delano, CA
  • Answer patients' call signals, turn and reposition bedridden patients, alone or with assistance to prevent bedsores.
  • Bathe, groom, shave, and dressed patients, clean rooms and change linens.
  • Provide patient care by supplying and emptying bed pans, applying dressings and supervising exercise routines, feed patients who were unable to feed themselves, observe patients' conditions, measuring and recording food and liquid intake and output, vital signs, and report changes to a professional staff.
  • Provide patients with help walking, exercising, and moving in and out of bed.
Education
Expected in to to Clinical and Administrative Medical Assistant Bakersfield, CA | San Joaquin College, , GPA:
Expected in to to Associate of Science Degree | San Joaquin College, , GPA:
Expected in to to North Kern Vocational Training - Certified Nursing Assistant and Home Health Aide Delano, CA | , , GPA:
Expected in to to High School Diploma | McFarland High School, McFarland, CA GPA:
Summary

Detail-oriented and knowledgeable Clinical and Administrative Medical Assistant, Certified Nursing Assistant, Laboratory Clerk and Phlebotomist skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English and Spanish abilities. Experienced in the Medical field industry with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Languages
Bilingual; English and Spanish -(Speaking)
Highlights
  • Medical office administration
  • Direct patient care
  • Infection control and aseptic procedures
  • Patient assessments
  • Patient privacy
  • Medical billing and coding
  • Prioritizing stat orders
  • CPR/First Aid Certified
  • Phlebotomy
  • Charting and clinical documentation
  • Certified Advanced Cardiac Life Support (ACLS)
  • Regulatory compliance
  • Efficient and reliable team player
  • Specimen preparation
  • OSHA compliance
  • Patient monitoring
  • Documentation management
  • Medical terminology knowledge
  • Patient care documentation
  • Data entry
  • Medical Records Management
  • Specimen handling
  • Mail handling
  • Sorting and labeling
  • Privacy and confidentiality
  • Multi-line phone systems
  • MEDITECH software
  • Cleaning and sanitation
  • Sterilization techniques
  • Aseptic procedures
  • Healthcare billing
  • Detail-oriented
  • Specimen labeling procedures
  • Blood specimen storage
  • Time management
  • Venipuncture
  • Sample and specimen collection
  • Patient confidentiality
  • Bilingual in English and Spanish
  • Clerical writing
  • Recording data
  • Medical laboratory procedures
  • Recording vital signs
  • Measuring bodily fluids
  • Adaptable
  • Compassionate caregiver
  • Strategic decision-making
  • Information collection
  • Safe sharps disposal
  • Biohazardous waste disposal
  • Proper storage procedures
  • Self-motivated
  • Team collaboration
  • Microsoft Office
  • MediaLab competency
  • Communication skills
  • Telephone etiquette
  • Process optimization
Skills
  • Microsoft Office: (Word, Charting Venipuncture
  • EExcel, PowerPoint)
  • MMedical Assistant Phlebotomy
  • TTelephone Etiquette
  • MMedical Office Vital Signs
  • IInjections
  • NNurse's Assistant Receptionist,
  • Administrative, CA, e-mail, fast, fax, Home Health Aide, Injections, laboratory equipment, Excel, mail, Microsoft Office, Office, PowerPoint, Word, neat, Nursing, pathology, Pathologist, Provide patients with help, patient care, observe patients, personnel, Phlebotomy, Receptionist, recording, Scheduling, Spanish, statistics, supervising, surgery, Telephone Etiquette, Venipuncture, Vital Signs, written
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    Resume Overview

    School Attended

    • San Joaquin College
    • San Joaquin College
    • McFarland High School

    Job Titles Held:

    • Laboratory Clerk
    • Medical Assistant
    • Nursing Assistant

    Degrees

    • Clinical and Administrative Medical Assistant Bakersfield, CA
    • Associate of Science Degree
    • North Kern Vocational Training - Certified Nursing Assistant and Home Health Aide Delano, CA
    • High School Diploma

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