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Lab Assistant Phlebotomist Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Accurate phlebotomy equipped with 21 + years of experience in collecting blood samples through venous and capillary puncture techniques. Talented at reviewing lab test orders and clarifying questionable entries with physicians. Available 40+ hours per week, including overnights, weekends and evenings. . Expert in quickly and accurately collecting specimens using a variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties. Competent Phlebotomy 21+ years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of drawing and training in phlebotomy skills. Motivated to learn, grow and excel in company.

Skills
  • Medical office administration
  • Diagnostic testing
  • Specimen labeling procedures
  • Time management
  • Infection control and aseptic procedures
  • Medical Records Management
  • Venipuncture
  • Blood specimen storage
  • Measuring vital statistics
  • Recording data
  • Medical records review
  • Health education
  • Patient confidentiality
  • Resolving discrepancies
  • On-site demonstrations and training
  • Risk assessments
  • Upselling strategies
  • Charting and clinical documentation
  • Testing and bugging
  • Customer needs assessment
  • Incidents management
Work History
12/2011 to Current Lab Assistant Phlebotomist Southcoast Health System | Middletown, RI,
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Obtained blood specimens by performing venipunctures and finger sticks 50-100 times per day.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Offered pricing and feature recommendations to management and cross-functional teams.
  • Converted community contacts into potential clients through networking, consistency and credibility.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
  • Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record.
  • Calibrated instruments and scales in production area and quality lab.
  • Conducted field visits and met corporate customers for business development.
  • Conducted training and change management processes to improve operations.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Improved quality processes for increased efficiency and effectiveness.
  • Managed logistics operations to meet customer expectations and financial standards and policies.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Supervised and led employees to high performance levels in cross-functional matrix management structure.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Supported marketing programs and campaigns with content and messaging to drive demand.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Researched competitive solutions and maintained competitive market comparisons and evaluations.
03/2003 to 08/2010 Lab Assistant Phlebotomist Southcoast Health System | Portsmouth, RI,
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Obtained blood specimens by performing venipunctures and finger sticks 50 to 100 times per day.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record.
  • Conducted training and change management processes to improve operations.
11/1998 to 11/2002 Lab Assistant Phlebotomist Southcoast Health System | Westport, MA,
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Obtained blood specimens by performing venipunctures and finger sticks [Number] times per day.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Logged patient information and recorded results into system using [Software] and [Software].
  • Collected fluid or tissue samples by using appropriate collection procedures, including [Type] and [Type] collection procedures.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Conducted training and change management processes to improve operations.
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base.
Education
Expected in 12/1997 | Medical Assisting, Phlebotomy And Certified CNA NICK RANDAZZO VTI , GRETNA, LA, GPA:
Expected in 02/2003 GED | JOB CORP , SAN MARCOS, TEXAS, GPA:
  • Professional development completed in Data Entry Clerk
Expected in Associate of Science | Nursing And Business Houston Community College, Houston, TX GPA:
Expected in Associate of Science | Nursing And Business Delgado Community College, New Orleans, LA GPA:

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Resume Overview

School Attended
  • NICK RANDAZZO VTI
  • JOB CORP
  • Houston Community College
  • Delgado Community College
Job Titles Held:
  • Lab Assistant Phlebotomist
  • Lab Assistant Phlebotomist
  • Lab Assistant Phlebotomist
Degrees
  • GED
  • Associate of Science
  • Associate of Science

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