Results oriented customer focused, successfully uses many technologies to accomplish job requirements, including Active Directory, Dameware, Bomgar, Windows Registry, Computer Management, and Group Policy. Provide high-level technical support that includes, but not limited to, Windows XP & 7, Windows server 2003 & 2008, MS Office, Adobe Acrobat, MS SharePoint, McAfee AV, Juniper and Cisco VPN, Cisco VoIP and VMware.
Current certifications held are:
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