Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

A hard worker and dedicated employee to any business. All the different experiences in both education and the workforce, have allowed adaptivity and open mindedness to be guiding traits. It has given the ability to learn quickly and efficiently no matter the task. Reliable and capable so at any time any new tasks or position in life can be approached with a passion and drive.

  • Problem Solving
  • Customer Service
  • Time Management
  • Verbal and Written Communication
  • Critical Thinking
  • Adaptable and Flexible
Work History
01/2019 to 07/2021 Kitchen Worker Kaiser Permanente | Brea, CA,
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup
  • Workforce was cut to 2 and was able to still balance necessary duties to keep progress
08/2016 to 05/2019 Nanny 2 Fellas & A Big Vehicle | Broken Arrow, OK,
  • Played games, worked on puzzles and read books to young children.
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Assisted children with homework assignments and special projects across different subjects.
  • Promoted language development skills through reading and storytelling.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Involved children in caring for household pets and chores.
  • Engaged with children on age-appropriate level.
  • Read and discussed stories with children to boost literacy and reading comprehension skills.
  • Assisted children in dressing appropriately for day's activities.
  • Met children at bus stop to walk home and assist with crossing street
  • Worked with 3 children of varying ages and was able to keep balance and peace
08/2015 to 09/2016 Front Desk Receptionist Dealer Policy | Portland, OR,
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Completed clerical duties and tasks for clinic administration.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Completed patient referrals to other medical specialists.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Maintained current and accurate medical records for patients.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Supported office staff and operational requirements with administrative tasks.
  • Transcribed phone messages and relayed to appropriate personnel
  • Managed over 50 calls both incoming and outgoing everyday
09/2014 to 04/2015 Customer Service Representative Forsyth County, Georgia | Cumming, GA,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Managed over 100 customer needs per day and facilitated help
Expected in | International Studies Loyola University of Chicago, Chicago, IL GPA:
  • It was a growing opportunity to learn about an urban environment and the diverse cultures that surrounded as a result
  • An exploration towards different possible areas of study and application to new opportunities
  • A chance to play for rugby team while attending school allowed for a new application of time management
  • An opportunity to learn personal growth and transitions
Expected in | Elementary Education Metropolitan State University of Denver, Denver, CO GPA:
  • Education broadened many topics of interest ans research
  • The diverse courses allowed for a chance to meet with various view points and discuss
  • The population consisted of a diverse age, race, socioeconomic status, and more allowing for grown and open mindedness
  • Balancing work and school allowed for a new opportunity to implement time management and personal growth
Expected in 05/2013 High School Diploma | Regis Jesuit High School Girls Division , Aurora, CO, GPA:
  • Gained the ability to learn to lead with many opportunities through Link Crew and rugby
  • Utilized organization skills in an early instance with a college preparatory academic schedule and extracurriculars
  • An early understanding of involvement with the community through community service

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Resume Overview

School Attended

  • Loyola University of Chicago
  • Metropolitan State University of Denver
  • Regis Jesuit High School Girls Division

Job Titles Held:

  • Kitchen Worker
  • Nanny
  • Front Desk Receptionist
  • Customer Service Representative


  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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