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Kitchen Supervisor Resume Example

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KITCHEN SUPERVISOR
Summary
Skills
  • Shift lead (1 year), videography (8 years), Bar back (2 years), Photography (3 years), good customer service, goal
  • Oriented (5 years), Team Management (1 year)
  • Certifications/Licenses
  • CPR/First Aid
  • June 2017 to June 2019
  • Additional Information
  • CPR
  • Customer service
  • Staff training
  • First Aid
  • Neat
  • Photography
  • Policies
  • Safety
  • Supervisor
  • Tables
  • Team Management
  • Videography
Experience
05/2015 - CurrentCompany NameCity, State
Kitchen Supervisor
  • I was the head supervisor of the kitchen.
  • Serving guests meals, handling hot food, providing for any need a guest may have in the dining room.
  • Keeping dining room clean and tidy.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Managed kitchen staff team of 8 and assigned various stages of food production.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Supervised team of 8 employees in establishment, maintaining positive and productive atmosphere to enhance employee experience.
11/2015 - 12/2017Company NameCity, State
Busser/Bar Back. Trainer
  • Prepares dining room for Guests by cleaning and clothing tables; setting condiments, napkins, service plates, and utensils.
  • Protects establishment and Guests by adhering to sanitation and safety policies.
  • Maintains menu presentation by keeping menus clean; replacing damaged or soiled pages; Maintains table setting by; replenishing utensils; refilling water glasses; being alert to guests spills or other special needs.
  • Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations.
  • Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.
  • Participating in staff training opportunities.
  • Training new coming Bussers.
  • Bar Back: Talk with Guests pour beer, and wine for the Guests.
  • Help the bartenders with refilling ice wells, Running their food, restocking beer and wine, Cleaning bar top, mopping and sweeping at the end of the night.
  • Keeping the Bar neat and tidy Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Increased productivity by working quickly, helping other bussers and looking for ways to improve.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Resolved various customer issues quickly to increase customer satisfaction.
  • Consistently went above and beyond expectations by helping with Serving and cleaning to support teammates and provide customer service.
  • Collaborated with restaurant staff, including management and Servers on meeting needs and satisfying customer requests.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Stocked displays with new and transferred merchandise.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
  • Greeted guests with friendliness and professionalism.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
08/2018 - 08/2019Company NameCity, State
Video Production Intern
  • Worked on 50+ projects by shooting and editing videos.
  • Cataloged the Church's department's video library, making sure all information was carefully categorized.
  • Reviewed captured video to ensure and maintain digital integrity.
  • Assessed scripts and made changes as directed by Directors, or Pastors.
  • Implemented logistics for shoots and video equipment.
Education and Training
2015City, State
High school diplomaGrace Academy
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Resume Overview

School Attended

  • Grace Academy

Job Titles Held:

  • Kitchen Supervisor
  • Busser/Bar Back. Trainer
  • Video Production Intern

Degrees

  • High school diploma

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