(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

I am a 56 year old single female who lives to work take I take pride in the work that I do no matter what the job ,I have excellent people skills I am highly motivated and organized ,punctual a team player a person that will go above and beyond to do the best job possible and in learn something everyday

  • Kitchen Staff Coordination
  • High-Volume Dining
  • Food Production Management
  • Food Plating and Presentation
  • Food Preparation
  • Scheduling
  • Budgeting
  • Recruitment
  • Staff Management
  • Food Preparation and Safety
  • Order Delivery Practices
  • Opening and Closing Procedures
  • Order Accuracy
  • Schedule Coordination
  • Cleaning Abilities
  • Housekeeping Skills
  • Sanitizing Understanding
  • Kitchen equipment operation and maintenance
  • Recipes and menu planning
  • Inventory controls
  • Equipment Maintenance
  • Operations management
  • Performance improvement
  • Leadership
West Jefferson High School Quinton,Al, Expected in 05/1983 GED : - GPA :
Work History
Hersha Hospitality Management, Lp - Kitchen Supervisor
Folsom, CA, 04/2016 - Current
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Set and oversaw weekly and special event menu plans.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,
  • Monitored food preparation, production and plating for quality control.
  • Controlled food costs and managed inventory.
  • Oversaw grill, stove and oven and cleaned equipment after every shift.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Created new recipes, outlined steps and training staff on correct preparation.
  • Accurately completed end-of-day financial tasks worth over $Amount of cash and card transactions daily.
  • Introduced Software for scheduling needs to successfully create long-term schedules for Number daily shifts and Number employees.
  • Cut spending through effective inventory management and supply sourcing.
  • Decreased necessary training time by updating and overhauling training program.
Buzzi Unicem - Supervisor/Cashier
Highland, IL, 05/2009 - 09/2017
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
  • Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
  • Drove staff to exceed promotional objectives by motivating closings through contests and other motivational strategies.
  • Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored areas for security issues and safety hazards.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Analyzed data and profit and loss statements to compose store budget.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
Lenzy Construction - Laborer
City, STATE, 02/2005 - 04/2009
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Managed loading and unloading of routine Type shipments, maintaining organized and secure materials to minimize damage.
  • Directed traffic away from hazardous locations to protect team members and general public.
  • Learned basic carpentry, painting and plastering.
  • Readied surfaces for Type applications by physically removing imperfections and applying chemical solutions to treat materials and achieve smooth finishes.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Collected measurements and marked locations as part of project preparations.
  • Constructed and broke down temporary retaining walls and scaffolding to support project needs.
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Performed maintenance and repair of buildings and facilities.
  • Maintained and repaired facilities, equipment and tools.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Contributed to team results in fast-paced Type environments.
  • Obtained permits and organized supplies for each job.
  • Operated equipment such as fork trucks and skidders.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Completed paving roads, hauling materials and digging ditches.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Updated logs and reported on job progress.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained strong background in plumbing, carpentry, painting, plastering, machine servicing and Type installation.
  • Organized materials, tools and equipment to supply team members.
  • Worked alongside team to accomplish work goals according to schedule.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Supported needs of Job titles with skill and efficiency.
  • Reviewed blueprints and job specifications to plan completion and estimate project costs.
  • Operated Type and Type equipment to move materials and promote job efficiency.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Performed general housekeeping and cleaning tasks.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
Co Owner - Claire Roofing and Remodeling
City, STATE, 05/1983 - 01/1992
  • Cut costs for over Number projects by introducing waste management practices for Type materials.
  • Operated Type and Type equipment to grade earth according to engineering design specifications and topographic requirements.
  • Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws to clear construction sites, roadbeds and access roads.
  • Worked in team environment to maintain high levels of productivity.
  • Consulted with customers to understand desires and help each owner meet individual property objectives.
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Contributed to team results in fast-paced Type environments.
  • Maintained team safety by controlling traffic around and within site.
  • Dug holes, trenches and ditches at desired locations and backfilled completed excavations.
  • Erected and dismantled scaffolding, braces, shoring walls and other temporary structures.
  • Signaled equipment operators to complete proper alignments, movements and adjustments.
  • Organized materials, tools and equipment to supply team members.
  • Prepared, poured and spread materials such as concrete and asphalt at designated locations.
  • Assisted Job titles and Job titles with carrying out tasks by transporting supplies, operating equipment and completing basic support tasks.
  • Monitored materials inventory and requested items for restocking for each job.
  • Provided first class customer service to meet deadlines with guaranteed satisfaction.
  • Fully cooperated with Job titles to deliver team-oriented atmosphere on large-scale projects.
  • Monitored changing conditions while using Tool, maintaining safety and functionality of Task.
  • Set up for Type tasks by erecting Type equipment and adjusting specifications based on changing weather and project needs.
  • Decreased project times by implementing Tool use for Task, optimizing productivity and available equipment.
  • Closely monitored coworkers, Type tasks and construction areas to minimize safety accidents and maximize productivity.
  • Managed independent resolutions of site issues to keep workers on-task and prevent more complex issues.
  • Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.
  • Maintained customer satisfaction by meeting Number% of deadlines through effectively collaborating with Job title and Job title.
  • Contributed Type and Type skills to enhance team productivity and maintain project schedules.
  • Cut spending by $Amount through effectively examining Type equipment and increasing equipment lifetime.
  • Read and understood plans and technical documentation for each job.

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Resume Overview

School Attended

  • West Jefferson High School

Job Titles Held:

  • Kitchen Supervisor
  • Supervisor/Cashier
  • Laborer
  • Claire Roofing and Remodeling


  • GED

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