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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and 3 years of experience.

Adaptable hosetess/server offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent and capable team member in FOH and BOH operations. Bringing 3 years of experience with Applebee's food service.

Hardworking material handler with 2 years of experience working closely with other staff and leaders to move goods efficiently. Alert when transporting heavy loads hazardous materials. Team-player quick to communicate issues and work with others to resolve.

Skills
  • Point of Sale (POS) system operations
  • Safe food handling
  • Wine pairings
  • Menu memorization
  • High-volume dining
  • Very good with people
  • Awsome at making new friends
  • Very relay able
Experience
Kitchen Staff, 03/2018 - 11/2019
Adia Hollywood, FL,
  • Regularly checked refrigerators and freezers to assess temperatures and food freshness.
  • Reduced food costs by using seasonal ingredients, setting standards for portion size and minimizing waste.
  • Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
  • Mentored new kitchen employees in the most effective cleaning and sanitation techniques.
  • Seasoned meats, chopped vegetables and mixed cake batter before the dinner rush so that kitchen processes moved smoothly.
  • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
Restaurant Server, 10/2017 - 07/2019
Clubcorp Club Operations, Inc. Edmond, OK,
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Carried 7 plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Calculated charges, issued table checks and collected payments from customers.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Checked menus to verify current selection availability and cleanliness.
Package Inspector, 06/2016 - 12/2018
Hilton Worldwide Beverly Hills, CA,
  • Completed daily inspection rounds covering all facility equipment and machinery.
  • Identified production concerns and worked with supervisors to understand and remedy situations.
  • Calibrated products to match design and operational specifications.
  • Checked software programs for usability, functionality and design issues.
Restaurant Hostess, 03/2014 - 07/2017
Applebee's City, STATE,
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Helped to plan and execute parties for more than 35 guests, including coordinating menus and preparing tables.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Checked dining and serving areas every 45min to verify proper cleanliness and readiness for guests.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Developed long-term relationships with customers which increased repeat business.
Education and Training
High School Diploma: , Expected in 08/2014
-
East St. John High School - Reserve, LA
GPA:

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School Attended

  • East St. John High School

Job Titles Held:

  • Kitchen Staff
  • Restaurant Server
  • Package Inspector
  • Restaurant Hostess

Degrees

  • High School Diploma

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