Kitchen Prep Cook Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Attentive Dispatcher dedicated to providing reliable support and sound organization strategies for call coordination. Well-versed in telephone and two-way radio communication for relaying quick messages, work orders and field instructions. Skilled at recording and organizing incident reports and caller requests for easy reference.

  • Food inspection
  • Food preparation and safety
  • Stocking and replenishing
  • Menu memorization
  • Prioritizing calls
  • Closing tickets
  • Verifying coverage
  • Routing orders
  • Updating logs
  • Service coordination
  • Delivery policies
  • Cultural awareness
  • Compassion
  • Computer proficiency
  • Self-motivated professional
  • Teamwork
  • Materials handling
  • Product verification
  • Shipping and receiving
  • Inventory organization
  • Order picking and processing
  • Warehouse environment safety
  • Loading and unloading
  • Lifting and sorting
  • Forklift Operations
  • Shipment tracing
  • Paperwork preparation
  • Customer service skills
  • Good telephone etiquette
  • Critical thinking
  • Teambuilding
  • Leadership
  • Customer Service
  • Logistics Management
  • Supply chain distribution
Work History
04/2020 to 08/2020 Kitchen Prep Cook Fogo De Chao | New Orleans, LA,
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
11/2019 to 04/2020 Kitchen Assistant Deep Roots Harvest | Mesquite, NV,
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared dishes for catering events or during high-volume shifts.
02/2018 to 11/2019 Customer Service Associate Marshall Retail Group | Tampa, FL,
  • Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Coordinated efficient product deliveries to meet customers' demands.
  • Protected products from damage by using proper packaging and bagging techniques.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Reviewed weekly sales ads and monitored price changes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
01/2009 to 01/2018 Customer Service Associate Marshall Retail Group | Windsor Locks, CT,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Partnered with vendor teams to solve real-time challenges and drive cohesive experience.
  • Developed and implemented process enhancements to drive continuous program improvement.
  • Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Used fork lifts, hand truck and pallet jacks to move materials on dock.
  • Secured cargo using chains, load bars, wood blocks and straps.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Stayed on top of shipment locations and current status to update offices and customers.
  • Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
  • Arranged delivery or storage of goods at destinations.
  • Calculated weight, volume or cost of goods to be moved.
  • Maintained open communication with global locations to facilitate smooth collaboration.
  • Developed and deepened successful partnerships with representatives of diverse shipping companies.
Expected in 05/1980 High School Diploma | Revere High School, Revere, MA GPA:
Part Tim Musician

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Resume Strength

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Resume Overview

School Attended
  • Revere High School
Job Titles Held:
  • Kitchen Prep Cook
  • Kitchen Assistant
  • Customer Service Associate
  • Customer Service Associate
  • High School Diploma

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