Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dynamic food service professional with excellent teamwork and skill in learning new tasks quickly. Highly knowledgeable in ingredient preparation, including slicing and cutting techniques. Comes equipped with 10+ years of related experience.

Skills
  • Foodservice sanitation
  • Dish preparation
  • Recipe preparation
  • Cutting and slicing techniques
  • Equipment cleaning and maintenance
  • Multitasking
  • Food preparation
  • Punctual and honest
  • Active listener
  • Effective prioritization
  • Highly motivated
  • Ingredient inspection
  • Cleaning and organization
  • Team-oriented
  • Staff training
  • Safety initiatives
  • Cleaning procedures
  • Vegetable preparation
  • High volume production capability
  • Food plating
  • Hot and cold food preparation
  • Plating dishes
  • Well-tuned palette
  • Food presentation
  • Sous vide technique
  • Contemporary sauce work
  • Ingredient mixing
  • Sauce development
  • Knife skills
  • Recipe review
  • Ingredient measurement
  • Strong butchery skills
Experience
06/2015 to 12/2017 Kitchen Prep Cook Milestone Retirement Communities | Tucson, AZ,
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Kept stations stocked and ready for use to maximize productivity.
  • Executed proper techniques when preparing menu item ingredients.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Made all meals in accordance with company standards and requirements.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
  • Offered support to other stations in high-volume shifts or as needed.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Completed more than 75 orders each shift with focus on quality and efficiency.
  • Contributed to 5/5 satisfaction rating as shown on Facebook social media app.
  • Improved overall kitchen efficiency through consistency, leading to smoother running shifts.
  • Cooked food following specific measurements and recipes.
05/2010 to 11/2014 Server/Hostess Buffalo Wild Wings | City, STATE,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Upsold customers and optimized table-turns to outperform average sales by 40%.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Processed customers' payments and provided receipts.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Greeted newly seated guests quickly and efficiently.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in a 3-compartment sink.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Prepared and served cold, hot and frozen beverages to guests.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
08/2008 to 04/2013 Cashier/Customer Service Representative Lambert’s Cafe | City, STATE,
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Operated cash register, collected payments and provided accurate change.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Received payments for meals and gift shop merchandise and issued receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed up to 700 transactions per day with exceptional accuracy.
  • Helped customers find specific products, answered questions and offered product advice.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Inspected items for damage and obtained replacements for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education and Training
Expected in 05/2010 High School Diploma | Sikeston Sr. High School, Sikeston, MO GPA:
  • Honor Roll first and second semester of 11th and 12th grade year.
Expected in 08/2010 High School Diploma | Sikeston Career And Technology Center, Sikeston, MO GPA:

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Resume Overview

School Attended

  • Sikeston Sr. High School
  • Sikeston Career And Technology Center

Job Titles Held:

  • Kitchen Prep Cook
  • Server/Hostess
  • Cashier/Customer Service Representative

Degrees

  • High School Diploma
  • High School Diploma

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