LiveCareer-Resume

kitchen crew member resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated Kitchen Crew Member with strong background helClaire with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.

Skilled Server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Approachable Front Desk Clerk offers strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service. Motivated, reliable and focused on serving various needs to please guests.

Skills
  • Safe food handling
  • Food assembly
  • Quality control
  • Salad preparation
  • Food safety understanding
  • Effective customer communication
  • Proper storage and preservation
  • Team contribution
  • Greeting guests
  • Hospitality services
  • Conflict management
  • Cash transactions
  • Effective planning
  • Effective customer upselling
  • Dish preparation
  • Table Bussing
  • Food inspection
  • Special dietary requirements
  • High-volume dining
  • Buffet setup and takedown
  • Dining customer service
  • Check payment processing
  • Sales Techniques
Education and Training
Somerset Community College Somerset, KY Expected in 05/2020 Associate of Arts : - GPA :
Lindsey Wilson College , Expected in Bachelor of Arts : Human Services And Counseling - GPA :
Experience
Ohio Living - Kitchen Crew Member
Westerville, OH, 07/2021 - Current
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Completed prepClaire, cleaning and other kitchen duties to support cooks.
  • Cleaned utensils, dishes and glasses for customer use.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Developed recipes and menus to meet consumer demand and align with culinary trends.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Cleaned and sanitized frequently to maintain health code standards.
  • Moved smoothly between different cooking stations to assist with meal preparations.
  • Contributed to successful kitchen operations with smooth handling of daily checklists.
  • Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
  • Checked stock regularly and discarded unsafe food to protect customers.
  • Assisted cook team by preparing sandwiches and salads.
  • Received, rotated and replenished kitchen stock for team members.
Aids Healthcare Foundation - Front Desk Clerk
Beverly Hills, CA, 05/2021 - 07/2022
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Processed payments, issued bills and kept drawers accurate to meet financial targets.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Investigated and independently resolved customer complaints to boost satisfaction.
  • Responded to inquiries and room requests made online, by phone or email.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Computed guest billings and posted charges to room accounts.
  • Performed bookkeeClaire activities, such as balancing accounts and conducting nightly audits.
  • Monitored reservations to track incoming parties and special events.
  • Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
  • Facilitated front desk operations for busy high-volume hotel.
  • Collaborated with housekeeClaire and maintenance staff to address and mitigate facility issues.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Balanced accounts and conducted nightly audits to keep bookkeeClaire current.
  • Pointed out property details and guided guests to dining areas, pool, spa and fitness center.
  • Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Upsold packages and additional services to customers to drive business revenue.
  • Shared information with patrons on entertainment and sporting events in nearby areas and made reservations to establishments to boost local tourism.
North American Breweries - Server
Philadelphia, PA, 11/2019 - 03/2020
  • Greeted customers, answered questions and recommended specials, buffet, and desserts to increase profits.
  • Satisfied customers by topClaire off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeClaire and mopClaire floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Provided timely checks on guest needs and brought requests.
  • Handled special customer requests for separate checks and menu substitutions.
  • Calculated charges, issued table checks and collected payments from customers.
  • Relayed orders and special requests to cooks.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Set up tables and counters to prepare dining and serving areas.
  • Documented food orders and ran items to guest tables in dining room.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

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Resume Overview

School Attended

  • Somerset Community College
  • Lindsey Wilson College

Job Titles Held:

  • Kitchen Crew Member
  • Front Desk Clerk
  • Server

Degrees

  • Associate of Arts
  • Bachelor of Arts

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