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Kitchen Assistant Resume Example

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KITCHEN ASSISTANT
Summary

Personable and dedicated Customer Service Representative with extensive experience in the service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Technologically-savvy service asoociate with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems to develop effective solutions.

Skills
  • Inbound and outbound calling
  • Quality assurance
  • Effective communication
  • Troubleshooting
  • Customer Service
  • Conflict mediation
  • Technologically savvy
  • Credit card payment processing
  • Shipping and receiving understanding
  • Customer relations
  • Quality control
  • High-energy attitude
  • Schedule mastery
  • Price memorization
  • Effective customer upselling
  • Point of Sale (POS) system operations
Experience
The Friendly MarketMorehead City, NCKitchen Assistant 03/2018 to 02/2020
  • Prepared dishes for catering events or during high-volume shifts.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Re-stocked, organized and arranged service and food stations.
  • Improved operations by working with team members and customers to find workable solutions.
Big Apple Pizza HavelockHavelock, NCCashier07/2017 to 01/2019
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures and customer service.
Ann Street United Methodist ChurchBeaufort, NCPre-K Assistant Teacher01/2018 to 06/2018
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Organized and led activities to promote physical, mental and social development.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Promoted good behaviors by using positive reinforcement methods.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
The Catering Company of Chapel HillChapel Hill, NCCatering Server03/2020 to Current
  • Loaded supplies and food into delivery vans and unloaded at events.
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Worked multi-course dinners with pre-plated foods.
  • Prepared individual condiments and dispensers for transportation to catering locations.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Managed and restocked drink stations.
  • Wrapped silverware efficiently and organized napkins for up to 200 guests.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
Education and Training
High School Diploma06/2015West Carteret High School, Morehead City, NC
Some College (No Degree):Music EducationEast Carolina University, Greenville, NC
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Resume Overview

Companies Worked For:

  • The Friendly Market
  • Big Apple Pizza Havelock
  • Ann Street United Methodist Church
  • The Catering Company of Chapel Hill

School Attended

  • West Carteret High School
  • East Carolina University

Job Titles Held:

  • Kitchen Assistant
  • Cashier
  • Pre-K Assistant Teacher
  • Catering Server

Degrees

  • High School Diploma 06/2015
    Some College (No Degree) : Music Education

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